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type_genre:"Fallstudie"
~subject:"Relationship marketing"
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Relationship marketing
Bank
248
Deutschland
53
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53
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18
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16
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Achimba, Clement
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Amos, Amembah A. Lamu
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Bruhn, Manfred
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Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
1
HMD : Praxis der Wirtschaftsinformatik
1
Handbuch Marktforschung : Methoden, Anwendungen, Praxisbeispiele
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Information and organization
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Modern banking : applied theory and practice
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Schriften des Institut für Finanzdienstleistungen e.V.
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ECONIS (ZBW)
8
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1
Innovation in banking industry : achieving customer satisfaction
Achimba, Clement
;
Ongonga, Jared Opiyo
;
Nyarondia, …
- In:
Modern banking : applied theory and practice
,
(pp. 223-245)
.
2016
Persistent link: https://www.econbiz.de/10011517680
Saved in:
2
There is something forgotten about the customer in the state of Denmark's finance : the tale of Danske Bank's misaligned innovation and communication strategy
Andersen, Jørn Bang
- In:
Strategy and communication for innovation
,
(pp. 347-365)
.
2013
Persistent link: https://www.econbiz.de/10010246321
Saved in:
3
Die mobile Kundenkarte
Pergler, Elisabeth
;
Adelsberger, Christian
;
Kittl, Christian
- In:
HMD : Praxis der Wirtschaftsinformatik
49
(
2012
)
286
,
pp. 52-62
Persistent link: https://www.econbiz.de/10009577091
Saved in:
4
Local assimilation of an enterprise system : situated learning by means of familiarity pockets
Yamauchi, Yutaka
;
Swanson, E. B.
- In:
Information and organization
20
(
2010
)
3/4
,
pp. 187-206
Persistent link: https://www.econbiz.de/10008748483
Saved in:
5
"Der Kunde im Fokus": marktforschungsgestütztes Kundenbindungsmanagement bei der Deutschen Bank
Bubmann, Christoph
;
Klüh, Alexander
- In:
Handbuch Marktforschung : Methoden, Anwendungen, …
,
(pp. 847-860)
.
2008
Persistent link: https://www.econbiz.de/10003573352
Saved in:
6
Kundenorientiertes Controlling von Corporate Shared Services durch interne Kundenbarometer
Bruhn, Manfred
;
Georgi, Dominik
- In:
Corporate Shared Services : Bereitstellung von …
,
(pp. 171 - 190)
.
2008
Persistent link: https://www.econbiz.de/10014559687
Saved in:
7
Qualifikation, Kompetenz und Personalentwicklung : zum Einfluss der Informations- und Kommunikationstechnik auf Bankmitarbeiter
Graßmann, Heike
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002934119
Saved in:
8
Beratungsqualität in Finanzdienstleistungen
Evers, Jan
;
Reifner, Udo
;
Krüger, Ulrich
-
2000
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001490334
Saved in:
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