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~subject:"Satisfaction"
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Search: subject:"Kundenbindung"
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Satisfaction
Kundenbindung
592
Customer retention
429
Beziehungsmarketing
323
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320
Consumer behaviour
248
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248
Kundenzufriedenheit
187
Customer satisfaction
175
Customer loyalty
92
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86
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85
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76
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76
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67
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65
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52
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customer loyalty
48
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41
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Kundenbindungsprogramm
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25
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Aksoy, Lerzan
1
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1
Ashkani, Mahdi
1
Asiati, Diah Isnaini
1
Bock, Dora
1
Buoye, Alexander
1
Cronin, J. J.
1
Gremler, Dwayne D.
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Hajiheydari, Nastaran
1
Haverila, Kai
1
Haverila, Matti J.
1
Keiningham, Timothy
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Smith, Jeffery S.
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Tiwari, Pankaj
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Torkzadeh, Samaneh
1
Umar, Husein
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Williams, Luke
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Benchmarking : an international journal
1
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1
European journal of marketing
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International journal of e-business research : an official publication of the Information Resources Management Association
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Journal of marketing analytics : JMA
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Journal of modelling in management
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ECONIS (ZBW)
9
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1
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9
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9
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1
The influence of the number of brand community memberships on customer centric measures
Haverila, Matti J.
;
Haverila, Kai
;
McLaughlin, Caitlin
; …
- In:
Journal of marketing analytics : JMA
11
(
2023
)
1
,
pp. 5-20
Persistent link: https://www.econbiz.de/10014250024
Saved in:
2
Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach
Tiwari, Pankaj
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 4536-4568
Persistent link: https://www.econbiz.de/10014502549
Saved in:
3
From customer readiness to customer retention : the mediating role of customer psychological and behavioral engagement
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1799-1829
Persistent link: https://www.econbiz.de/10013352641
Saved in:
4
The effects of service quality, image and trust on satisfaction and its impact on Syari’ah Bank customer loyalty in Palembang
Asiati, Diah Isnaini
;
Wibowo
;
Umar, Husein
;
Sitinjak, Tony
- In:
Business and Economic Research : BER
9
(
2019
)
1
,
pp. 295-316
Persistent link: https://www.econbiz.de/10012030418
Saved in:
5
The practitioners' path to customer loyalty : memorable experiences or frictionless experiences?
Williams, Luke
;
Buoye, Alexander
;
Keiningham, Timothy
; …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305912
Saved in:
6
Factors affecting loyalty of mobile social networks' users
Hajiheydari, Nastaran
;
Maskan, Babak Hazaveh Hesar
; …
- In:
International journal of e-business research : an …
13
(
2017
)
1
,
pp. 66-81
Persistent link: https://www.econbiz.de/10011654740
Saved in:
7
Creating ultimate customer loyalty through loyalty conviction and customer-company identification
Wolter, Jeremy S.
;
Bock, Dora
;
Smith, Jeffery S.
; …
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 458-476
Persistent link: https://www.econbiz.de/10011790705
Saved in:
8
Importance of CEM in CRM-CL framework
Singh, Jagwinder
;
Saini, Shivani
- In:
Journal of modelling in management
11
(
2016
)
1
,
pp. 91-115
Persistent link: https://www.econbiz.de/10011479509
Saved in:
9
Retrospective: why do customers switch? : the dynamics of satisfaction versus loyalty
Mittal, Banwari
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 569-575
Persistent link: https://www.econbiz.de/10011634990
Saved in:
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