//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"free"
~isPartOf:"Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction"
~subject:"Complaint management"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer satisfaction"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
Kundenzufriedenheit
Beziehungsmarketing
2
Consumer behaviour
2
Customer satisfaction
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Relationship marketing
2
Service quality
2
Arbeitszufriedenheit
1
B-to-B-Marketing
1
Bank
1
Bankgeschäft
1
Banking services
1
Beschwerdemanagement
1
Business-to-business (B2B) relationships
1
Business-to-business marketing
1
Job satisfaction
1
Lieferantenmanagement
1
Preismanagement
1
Pricing strategy
1
Service failure
1
Supplier relationship management
1
Viral marketing
1
Virales Marketing
1
attachment anxiety
1
attachment avoidance
1
attitudinal loyalty
1
banking
1
behavioral loyalty
1
economic satisfaction
1
non-economic satisfaction
1
perceived price
1
perceived value
1
positive word-of-mouth
1
price fairness
1
recovery satisfaction
1
repurchase intention
1
service quality
1
more ...
less ...
Online availability
All
Free
Undetermined
20
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Balaji, M. S.
1
Fon Sim Ong
1
Mostert, Pierre
1
Sidhu, Sarabjit Kaur
1
Svensson, Göran
1
Zietsman, Mariëtte Louise
1
Published in...
All
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
Cogent business & management
103
Journal of Asian finance, economics and business : JAFEB
51
Administrative Sciences : open access journal
28
Journal of open innovation : technology, market, and complexity
24
Pakistan journal of commerce and social sciences
22
European research studies
20
Global business and finance review
20
Journal of Contemporary Issues in Business and Government
18
Journal of industrial engineering and management : JIEM
15
Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
14
Business and Economic Research : BER
12
Enlightening tourism : ET ; a pathmaking journal
12
Journal of Tourism, Heritage & Services Marketing : JTHSM
10
Marketing i menedžment innovacij : m&mi
10
Expert journal of marketing
9
International journal of economics and financial issues : IJEFI
9
Academic journal of economic studies
8
Amfiteatru economic : an economic and business research periodical
8
European journal of management and business economics : EJM&BE
8
European research on management and business economics
8
Journal of service research
8
Psychology & marketing
8
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
7
Future Business Journal
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
NBER working paper series
7
South African journal of business management
7
The TQM journal : the international review of organizational improvement
7
The international journal of business science & applied management : IJBSAM
7
Working paper
7
Working papers / Università degli Studi di Milano, Dipartimento di Scienze Economiche, Aziendali e Statistiche
7
Business ethics and leadership : BEL
6
Discussion paper series / IZA
6
International journal of management, economics and social sciences : IJMESS
6
International journal of quality innovation
6
Journal of innovation and entrepreneurship : JIE
6
Journal of marketing and consumer behaviour in emerging markets
6
Journal of risk and financial management : JRFM
6
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
6
Logistics
6
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Moderating role of consumers' attachment style on post-recovery satisfaction behavior
Sidhu, Sarabjit Kaur
;
Fon Sim Ong
;
Balaji, M. S.
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 354-380
Persistent link: https://www.econbiz.de/10014422333
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->