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~accessRights:"free"
~person:"Svensson, Göran"
~person:"Van den Poel, Dirk"
~person:"Wilde, Klaus D."
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Beziehungsmarketing
3
Relationship marketing
3
Customer satisfaction
2
Kundenzufriedenheit
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Lieferantenmanagement
2
Supplier relationship management
2
Advertising effects
1
B-to-B-Marketing
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Bankgeschäft
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Business-to-business marketing
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Consumer behaviour
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Dienstleistungsqualität
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attitudinal loyalty
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banking
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behavioral loyalty
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commitment
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continuity
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cooperation
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coordination
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economic satisfaction
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non-economic satisfaction
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perceived price
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perceived value
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price fairness
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Svensson, Göran
Van den Poel, Dirk
Wilde, Klaus D.
Mittal, Vikas
21
Usman, Osly
18
Siddiqui, Danish Ahmed
12
Verhoef, Peter C.
10
Zaugg, Alexandra Daniela
10
Buhl, Hans Ulrich
9
Elhauge, Einer
9
Weerth, Carsten
9
Osman, Zahir
8
Rohman, Fatchur
8
Rudanko, Leena
8
Bayón, Tomás
7
Burmann, Christoph
7
Camilleri, Mark Anthony
7
Fader, Peter
7
Frennea, Carly
7
Heidemann, Julia
7
Madhani, Pankaj M.
7
Schumann, Jan Hendrik
7
Wickelgren, Abraham L.
7
Civelek, Mustafa Emre
6
Georgiev, Marin
6
Gourio, Francois
6
Heinonen, Kristina
6
Kundisch, Dennis
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Luo, Xueming
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Md. Salleh, Salniza
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Mejía-Trejo, Juan
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Rather, Raouf
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Sanchez-Gutierrez, Jose
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Sridhar, Shrihari
6
Sudhir, K.
6
Terziev, Venelin
6
Wangenheim, Florian von
6
Young, Andrew T.
6
Balqiah, Tengku Ezni
5
Blut, Markus
5
Chiguvi, Douglas
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Dawes, John
5
De Meyer, Bernard
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
South African journal of economic and management sciences
1
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
1
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ECONIS (ZBW)
3
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Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
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2
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
3
Evaluating the added value of pictorial data for customer churn prediction
Ballings, Michel
;
Van den Poel, Dirk
;
Verhagen, Emmanuel
-
2013
Persistent link: https://www.econbiz.de/10010411720
Saved in:
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