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~accessRights:"restricted"
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Journal of service research : JSR"
~subject:"Customer satisfaction"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Customer satisfaction
Service quality
Consumer behaviour
310
Konsumentenverhalten
310
Beziehungsmarketing
75
Relationship marketing
75
Brand image
68
Markenimage
68
Brand management
64
Markenführung
64
Kundenzufriedenheit
52
Dienstleistungsqualität
47
Online retailing
38
Online-Handel
38
Brand
36
Markenartikel
36
China
28
Internet marketing
25
Online-Marketing
25
Social Web
25
Social web
25
Purchase intention
20
Advertising effects
19
Designation of origin
19
E-commerce
19
Herkunftsbezeichnung
19
Viral marketing
19
Virales Marketing
19
Werbewirkung
19
Confidence
18
Electronic Commerce
18
Emotion
18
Vertrauen
18
Innovation adoption
17
Innovationsakzeptanz
17
Personality psychology
17
Persönlichkeitspsychologie
17
Environmental consciousness
15
Umweltbewusstsein
15
Advertising
14
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Article
66
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Aufsatz in Zeitschrift
Konferenzbeitrag
Article in journal
66
Language
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English
66
Author
All
Jain, Nikunj Kumar
2
Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Okumuş, Abdullah
2
Schumann, Jan Hendrik
2
Abror, Abror
1
Ahmed, Jashim Uddin
1
Ahn, Jiseon
1
Akhtar, Nadeem
1
Akin, Mahmut Selami
1
Akoglu, Halil Erdem
1
Alavi, Sascha
1
Albrecht, Arne Keno
1
Amenuvor, Fortune Edem
1
Andreassen, Tor W.
1
Anisimova, Tatiana
1
Auh, Seigyoung
1
Baoku, Li
1
Barnes, Bradley R.
1
Bearden, William O.
1
Beatty, Sharon E.
1
Bell, Simon J.
1
Benoit, Sabine
1
Boateng, Henry
1
Bogari, Naima
1
Brady, Michael K.
1
Cai, Huifen
1
Chan, Kimmy Wa
1
Chan, Shiu Fai
1
Che, Tong
1
Cheah, Isaac
1
Chen, Tser-yieth
1
Chen, Xianglan
1
Chinelato, Flavia Braga
1
Cho, Yunjin
1
Choudhry, Koushiki
1
Chung, Henry F. L.
1
Colm, Laura
1
Cui, Li
1
Danaher, Tracey S.
1
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Published in...
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Asia Pacific journal of marketing and logistics
Journal of service research : JSR
Journal of retailing and consumer services
321
International journal of hospitality management
194
Journal of business research : JBR
140
The journal of services marketing
86
Journal of hospitality marketing & management
80
Journal of travel and tourism marketing
76
International journal of contemporary hospitality management
69
The service industries journal
52
Service business
47
Tourism management : research, policies, practice
47
Services marketing quarterly
45
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
37
Tourism management perspectives : TMP
34
Journal of strategic marketing
33
International journal of retail and distribution management
29
Journal of service management
29
Journal of Islamic marketing
28
Journal of air transport management
28
Total quality management & business excellence
28
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
25
Journal of internet commerce
25
The international journal of bank marketing : IJBM
25
International journal of quality and service sciences
23
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
23
The TQM journal : the international review of organizational improvement
23
The international review of retail, distribution and consumer research
23
International journal of bank marketing
22
International journal of business excellence : IJBEX
22
Psychology & marketing
22
International journal of services, economics and management
21
Technological forecasting & social change : an international journal
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of electronic marketing and retailing : IJEMR
20
International journal of quality & reliability management
20
Journal of retailing
20
Journal of service research
20
Journal of vacation marketing
20
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ECONIS (ZBW)
66
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1
Impact of virtual reality immersion on customer experience : moderating effect of cross-sensory compensation and social interaction
Mou, Yupeng
;
Fan, Jiao
;
Ding, Zhihua
;
Khan, Inayat
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 26-47
Persistent link: https://www.econbiz.de/10014486651
Saved in:
2
Keeping the ball rolling : using the S-O-R framework to investigate the determinants of football fan loyalty
Rahman, Mohammad M.
;
Rosenberger, Philip J., III.
;
Yun, …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 122-147
Persistent link: https://www.econbiz.de/10014486672
Saved in:
3
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between satisfaction and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
Saved in:
4
The dark side of mobile apps : when and how technical security matters for in-app purchases?
Liu, Yulong
;
Chung, Henry F. L.
;
Zhang, Zuopeng
;
Wu, Mian
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2965-2982
Persistent link: https://www.econbiz.de/10014486562
Saved in:
5
Influence of robots service quality on customers' acceptance in restaurants
Shah, Tejas R.
;
Kautish, Pradeep
;
Mehmood, Khalid
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 3117-3137
Persistent link: https://www.econbiz.de/10014486641
Saved in:
6
Understanding the role of image, quality and price for developing prestigious mass brands
Singh, Balgopal
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 533-559
Persistent link: https://www.econbiz.de/10014285854
Saved in:
7
An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
Saved in:
8
Sustaining customer loyalty of fresh food e-tailers : an empirical study in China
Cui, Li
;
He, Shanshan
;
Deng, Hepu
;
Wang, Xiaoyi
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 669-686
Persistent link: https://www.econbiz.de/10014285872
Saved in:
9
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
10
Charting the path between communication strategies and overseas purchasing service performance in the e-commerce context
Ahn, Jiseon
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 997-1010
Persistent link: https://www.econbiz.de/10014285927
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