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~accessRights:"restricted"
~isPartOf:"Discussion paper series / IZA"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Working paper"
~person:"Barazzetta, Marta"
~person:"Islam, Jamid Ul"
~person:"Poncin, Ingrid"
~subject:"Kinder"
~subject:"Kundenzufriedenheit"
~subject:"Lebensstandard"
~subject:"Sozialer Indikator"
~subject:"Theory"
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Kinder
Kundenzufriedenheit
Lebensstandard
Sozialer Indikator
Theory
Beziehungsmarketing
5
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
Relationship marketing
5
Customer experience
3
Dienstleistungsqualität
3
Service quality
3
Brand management
2
Customer engagement
2
Customer integration
2
Kundenintegration
2
Markenführung
2
360° visit
1
Actual personalization
1
Affective/calculative commitment
1
Age
1
Age group
1
Altersgruppe
1
Brand experience
1
Brand loyalty
1
Customer loyalty
1
Einzelhandel
1
Electronic Banking
1
Electronic banking
1
Experiment
1
Gender
1
Geschlecht
1
Innovation adoption
1
Innovationsakzeptanz
1
M-Banking
1
Markentreue
1
Non-immersive virtual reality
1
Perceived personalization
1
Personalisierung
1
Personality psychology
1
Personalization
1
Persönlichkeitspsychologie
1
Playful customer experience
1
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Barazzetta, Marta
Islam, Jamid Ul
Poncin, Ingrid
Prentice, Catherine
8
Söderlund, Magnus
7
Khan, Imran
5
Park, Eunil
5
Park, Jungkun
5
Lombart, Cindy
4
Mortimer, Gary
4
Paul, Justin
4
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Chakraborty, Shibashish
3
Fatma, Mobin
3
Fazal-e-Hasan, Syed
3
Hollebeek, Linda D.
3
Hong, EunPyo
3
Louis, Didier
3
Molinillo, Sebastian
3
Nilashi, Mehrbakhsh
3
Quach, Sara
3
Rokonuzzaman, Md
3
Samad, Sarminah
3
Seger-Guttmann, Tali
3
Abumalloh, Rabab Ali
2
Aguilar-Illescas, Rocío
2
Aksoy, Lerzan
2
Alnawas, Ibrahim
2
Anaya-Sánchez, Rafael
2
Andersson, Pernille K.
2
Asante, Daniel
2
Asante, Eric Adom
2
Ashill, Nicholas J.
2
Baier, Daniel
2
Bala, Pradip Kumar
2
Barari, Mojtaba
2
Buoye, Alexander
2
Chen, Mu-Chen
2
Davari, Arezoo
2
El-Adly, Mohammed Ismail
2
Fernandes, Teresa
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Discussion paper series / IZA
Journal of retailing and consumer services
The international journal of bank marketing : IJBM
Working paper
Handbook of research on customer engagement
1
Labour economics : official journal of the European Association of Labour Economists
1
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ECONIS (ZBW)
5
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1
Examining consumer experience in using m-banking apps : a study of its antecedents and outcomes
Shahid, Shadma
;
Islam, Jamid Ul
;
Malik, Shehla
;
Hasan, Uzma
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013169561
Saved in:
2
Enhancing playful customer experience with personalization
Lambillotte, Laetitia
;
Magrofuoco, Nathan
;
Poncin, Ingrid
; …
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013366295
Saved in:
3
Non-immersive virtual reality technologies in real estate : how customer experience drives attitudes toward properties and the service provider
Pleyers, Gordy
;
Poncin, Ingrid
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305164
Saved in:
4
Customer experience and commitment in retailing : does customer age matter?
Khan, Imran
;
Hollebeek, Linda D.
;
Fatma, Mobin
;
Islam, …
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
Saved in:
5
Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul
;
Hollebeek, Linda D.
;
Rahman, Zillur
; …
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 277-285
Persistent link: https://www.econbiz.de/10012114161
Saved in:
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