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~accessRights:"restricted"
~isPartOf:"European journal of marketing : EJM"
~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Cleveland, Mark"
~person:"Kim, Kyung Hoon"
~person:"Melewar, T. C."
~person:"Paul, Justin"
~person:"Roy, Sanjit"
~person:"Seo, Yuri"
~person:"Veloutsou, Cleopatra"
~subject:"Consumer behaviour"
~subject:"Corporate culture"
~subject:"Corporate reputation"
~subject:"Indien"
~subject:"Konsumentenverhalten"
~type_genre:"Article in journal"
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Consumer behaviour
Corporate culture
Corporate reputation
Indien
Konsumentenverhalten
Marketing management
2
Marketingmanagement
2
Beschwerdemanagement
1
Beziehungsmarketing
1
Brand elements
1
Brand identity
1
Brand image
1
Brand management
1
Commitment
1
Communication
1
Communications
1
Complaint management
1
Confidence
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Emotion regulation
1
Emotions
1
Employee retention
1
Firmenimage
1
Higher education institution
1
Hochschule
1
Identification
1
Identity
1
Image
1
Integrated marketing communications
1
Internal communication
1
Interne Kommunikation
1
Kommunikation
1
Kundenzufriedenheit
1
Loyalty
1
Markenführung
1
Markenimage
1
Mitarbeiterbindung
1
Negative word-of-mouth
1
Perceived injustice
1
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Article in journal
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3
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Spanish
Author
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Beatty, Sharon E.
Cleveland, Mark
Kim, Kyung Hoon
Melewar, T. C.
Paul, Justin
Roy, Sanjit
Seo, Yuri
Veloutsou, Cleopatra
Dwivedi, Yogesh Kumar
5
Kaushik, Geetanjali
5
Rana, Nripendra P.
5
Simintiras, Antonis C.
5
Kitchen, Philip J.
3
Lowe, Ben
3
Antonetti, Paolo
2
Balaji, M. S.
2
Balmern, John M. T.
2
Buchanan-Oliver, Margo
2
Buil, Isabel
2
Cruz, Angela Gracia B.
2
De Chernatony, Leslie
2
Foroudi, Mohammad Mahdi
2
Foroudi, Pantea
2
Kuah, Adrian T. H.
2
Lee, Wai Jin
2
O'Cass, Aron
2
Oppewal, Harmen
2
Prothero, Andrea
2
Quester, Pascale G.
2
Romaniuk, Jenni
2
Roy, Rajat
2
Schroeder, Jonathan E.
2
Singh, Nitish
2
Sok, Phyra
2
Spence, Mark T.
2
Thomas, Dominic
2
Wallace, Elaine
2
Weerakkody, Vishanth
2
Yi, Youjae
2
Adhikari, Atanu
1
Agarwal, Shaurya
1
Agrawal, Richa
1
Ahn, Jae-Hyeon
1
Allen, Douglas E.
1
Amar, Moty
1
Amatulli, Cesare
1
Andrade, Eduardo B.
1
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European journal of marketing : EJM
Journal of business research : JBR
58
Journal of retailing and consumer services
14
International studies of management and organization
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
International marketing review
5
Journal of strategic marketing
5
International journal of consumer studies
4
Journal of marketing communications
4
Journal of marketing management : JMM ; journal of the Academy of Marketing
4
Technological forecasting & social change : an international journal
4
Asia Pacific journal of marketing and logistics
3
European management journal
3
International journal of market research
3
Qualitative market research : an international journal
3
The marketing review
3
Business strategy and the environment
2
Corporate reputation review
2
European journal of marketing
2
International business review : the official journal of the European International Business Academy
2
Journal of marketing theory and practice : JMTP
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The journal of consumer marketing
2
The journal of product & brand management
2
Asia Pacific business review
1
Asian journal of business ethics : AJBE
1
Business ethics quarterly : the journal of the Society for Business Ethics
1
Corporate reputation review : an international journal
1
European business review
1
European management review : EMR
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of Indian culture and business management
1
International journal of advertising : the review of marketing communications
1
International journal of contemporary hospitality management
1
International journal of entrepreneurial behavior & research
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
Journal of East-West business
1
Journal of advertising
1
Journal of business ethics : JBE
1
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ECONIS (ZBW)
3
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date (oldest first)
1
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
2
IMC antecedents and the consequences of planned brand identity in higher education
Foroudi, Pantea
;
Dinnie, Keith
;
Kitchen, Philip J.
; …
- In:
European journal of marketing : EJM
51
(
2017
)
3
,
pp. 528-550
Persistent link: https://www.econbiz.de/10011698226
Saved in:
3
Integrating identity, strategy and communications for trust, loyalty and commitment
Melewar, T. C.
;
Foroudi, Pantea
;
Gupta, Suraksha
; …
- In:
European journal of marketing : EJM
51
(
2017
)
3
,
pp. 572-604
Persistent link: https://www.econbiz.de/10011698245
Saved in:
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