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~accessRights:"restricted"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Inventi impact: retailing & consumer services"
~isPartOf:"Journal of retailing"
~subject:"Personality psychology"
~subject:"Retail trade"
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Personality psychology
Retail trade
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Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Inventi impact: retailing & consumer services
Journal of retailing
Journal of retailing and consumer services
14
Journal of personal selling & sales management
6
The journal of personal selling & sales management : JPSSM
6
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of business research : JBR
4
International journal of retail & distribution management
3
European journal of marketing
2
International journal of electronic marketing and retailing : IJEMR
2
Journal of Asia Business Studies
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of marketing theory and practice
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Journal of marketing theory and practice : JMTP
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Journal of the Academy of Marketing Science
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Psychology & marketing
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The international review of retail, distribution and consumer research
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The journal of services marketing
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Asian journal of management cases
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COVID-19 and the Evolving Business Environment in Asia : The Hidden Impact on the Economy, Business and Society
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Cornell hospitality quarterly : CQ
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Gesundheit - Arbeit - Prävention : Tagungsband zum 3. Kongress für Betriebliches Gesundheitsmanagement
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International journal of contemporary hospitality management
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International journal of retail and distribution management
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International journal of selection and assessment
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ECONIS (ZBW)
12
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
3
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
4
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
5
Reimagining personalization in the physical store
Reinartz, Werner J.
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
6
Perceptual differences regarding leadership between the store manager and employees and its impact on frontline sales performance : a research note
Vieira, Valter Afonso
;
Negreiros, Leticia Fernandes de
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 347-358
Persistent link: https://www.econbiz.de/10013256047
Saved in:
7
Balance cues of online-offline channel integration : considering the moderating role of customer's showrooming motivation
Fang, Jie
;
Liu, Hefu
;
Li, Yang
- In:
Information & management : the internat. journal of …
58
(
2021
)
8
,
pp. 1-13
Persistent link: https://www.econbiz.de/10013191949
Saved in:
8
The impact of attractiveness on retail managers'decisions : labor market discrimination when hiring salespeople
Shtudiner, Ze'ev
- In:
Inventi impact: retailing & consumer services
(
2020
)
2
,
pp. 105-115
Persistent link: https://www.econbiz.de/10012321204
Saved in:
9
The language backfire effect : how frontline employees decrease customer satisfaction through language use
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Lunardo, Renaud
; …
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 115-129
Persistent link: https://www.econbiz.de/10012102960
Saved in:
10
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
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