//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of retailing"
~isPartOf:"Marketing intelligence & planning"
~subject:"Relationship marketing"
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Management"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Social web
Consumer behaviour
195
Konsumentenverhalten
195
Beziehungsmarketing
154
Brand management
101
Markenführung
101
Einzelhandel
80
Retail trade
80
Social Web
73
Brand image
58
Markenimage
58
Brand
52
Internet marketing
50
Markenartikel
50
Online-Marketing
50
Innovation
48
Innovation management
47
Innovationsmanagement
47
Marketing management
46
Marketingmanagement
46
Knowledge management
45
Wissensmanagement
45
Online retailing
39
Dienstleistungsqualität
38
Firm performance
38
Online-Handel
38
Service quality
38
Unternehmenserfolg
38
Customer satisfaction
37
Kundenzufriedenheit
37
E-commerce
33
Knowledge transfer
33
Wissenstransfer
33
Electronic Commerce
32
Strategic management
28
Strategisches Management
28
Distribution channel
26
Lieferantenmanagement
26
Supplier relationship management
26
more ...
less ...
Online availability
All
Undetermined
Free
1
Type of publication
All
Article
193
Type of publication (narrower categories)
All
Article in journal
193
Aufsatz in Zeitschrift
193
Conference paper
1
Konferenzbeitrag
1
Language
All
English
193
Author
All
Grewal, Dhruv
6
Noble, Stephanie M.
4
Leckie, Civilai
3
Nordfält, Jens
3
Roggeveen, Anne L.
3
Warkentin, Merrill
3
Amenuvor, Fortune Edem
2
Benitez, Jose
2
Braojos, Jessica
2
Calantone, Roger J.
2
Casidy, Riza
2
Chen, Jialie
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gustafsson, Anders
2
Hollebeek, Linda D.
2
Hult, G. Tomas M.
2
Kumar, Vikas
2
Ow, Terence T.
2
Reinartz, Werner J.
2
Ruyter, Ko de
2
Safari, Narges
2
Soysal, Gonca
2
Zablah, Alex R.
2
Zhang, Yufei
2
Zheng, Chundong
2
Abrell, Thomas
1
Acuti, Diletta
1
Ahlbom, Carl-Philip
1
Ahmed, Riaz Uddin
1
Aiello, Gaetano
1
Aiolfi, Simone
1
Akasreku, Frank
1
Akrout, Houcine
1
Alavi, Sascha
1
Algesheimer, René
1
Amyx, Douglas
1
Anderl, Eva
1
Arnold, Todd J.
1
Arroyo, Christian Camilo
1
more ...
less ...
Published in...
All
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of retailing
Marketing intelligence & planning
Journal of business research : JBR
599
Journal of retailing and consumer services
496
SpringerLink / Bücher
314
Industrial marketing management : the international journal for industrial and high-tech firms
278
International journal of hospitality management
207
The journal of services marketing
124
Journal of strategic marketing
108
The journal of business & industrial marketing
108
Tourism management : research, policies, practice
104
Technological forecasting & social change : an international journal
100
Journal of the Academy of Marketing Science
94
The journal of product & brand management
93
International journal of contemporary hospitality management
89
Asia Pacific journal of marketing and logistics
88
Journal of travel and tourism marketing
88
Journal of hospitality marketing & management
87
The journal of brand management : an international journal
83
Service business
82
The service industries journal
75
Springer eBook Collection
70
Springer eBook Collection / Business and Economics
70
Journal of marketing
67
Journal of promotion management : innovations in planning and applied research
64
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
63
International journal of internet marketing and advertising : IJIMA
62
Journal of service management
58
Psychology & marketing
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
57
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
56
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
52
Journal of service research
51
Services marketing quarterly
51
Journal of marketing management : JMM ; journal of the Academy of Marketing
50
Tourism management perspectives : TMP
49
Business horizons
47
European journal of operational research : EJOR
46
more ...
less ...
Source
All
ECONIS (ZBW)
193
Showing
1
-
10
of
193
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Unraveling the behavioral influence of social media on phishing susceptibility : a Personality-Habit-Information Processing model
Frauenstein, Edwin Donald
;
Flowerday, Stephen
;
Mishi, Syden
- In:
Information & management : the internat. journal of …
60
(
2023
)
7
,
pp. 1-28
Persistent link: https://www.econbiz.de/10014434741
Saved in:
2
Emotion-regulatory chatbots for enhancing consumer servicing : an interpersonal emotion
management
approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
3
Customer participation, innovative aspects of services and outcomes
Nyadzayo, Munyaradzi
;
Leckie, Civilai
;
Johnson, Lester W.
- In:
Marketing intelligence & planning
41
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013532100
Saved in:
4
Unpacking the social media-driven innovation capability : how consumer conversations turn into organizational innovations
Patroni, Joanne
;
Briel, Frederik von
;
Recker, Jan
- In:
Information & management : the internat. journal of …
59
(
2022
)
3
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013197349
Saved in:
5
Becoming agile together : customer influence on agile adoption within commissioned software teams
Ciriello, Raffaele Fabio
;
Glud, Jeppe Aagaard
; …
- In:
Information & management : the internat. journal of …
59
(
2022
)
4
,
pp. 1-13
Persistent link: https://www.econbiz.de/10013271900
Saved in:
6
The impact of financial performance and corporate reputation on customer purchases : the role of stakeholders and brand value in the automotive sector
Sánchez-Iglesias, Nuria
;
García-Madariaga, Jesús
; …
- In:
Marketing intelligence & planning
42
(
2024
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10014469191
Saved in:
7
Employees' proactiveness on enterprise social media and social consequences : an integrated perspective of social network and social exchange theories
Luqman, Adeel
;
Zhang, Qingyu
;
Hina, Maryam
- In:
Information & management : the internat. journal of …
60
(
2023
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014459270
Saved in:
8
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
9
Decoding consumers' CSR scepticism : service recovery experience perspective
Kushwah, Mihir Kumar
;
Srivastava, Himanshu Shekhar
- In:
Marketing intelligence & planning
41
(
2023
)
3
,
pp. 265-278
Persistent link: https://www.econbiz.de/10014312974
Saved in:
10
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->