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~accessRights:"restricted"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of service management"
~subject:"Customer value"
~subject:"Value creation"
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Search: subject_exact:"Value added statement"
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Customer value
Value creation
Betriebliche Wertschöpfung
47
Customer integration
15
Kundenintegration
15
Value co-creation
14
Beziehungsmarketing
12
Relationship marketing
12
Kundenwert
11
Firm performance
10
Social Web
10
Social web
10
Unternehmenserfolg
10
Dienstleistungsqualität
9
Innovation
9
Service quality
9
Service-Dominant Logic
8
Service-dominant logic
8
Big Data
7
Big data
7
Dienstleistung
6
Gesundheitswesen
6
Health care system
6
Services
6
Business value
5
Dienstleistungssektor
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Health care
5
Information technology
5
Informationstechnik
5
Resource-based view
5
Ressourcenorientierter Ansatz
5
Service industry
5
Betriebliches Informationssystem
4
Business intelligence system
4
Consumer behaviour
4
Digitalisierung
4
Digitization
4
Gesundheitsversorgung
4
Innovation management
4
Innovationsmanagement
4
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47
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English
47
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Benitez, Jose
3
Edvardsson, Bo
2
Hodgkinson, Ian R.
2
Leroi-Werelds, Sara
2
Luo, Xin
2
McColl-Kennedy, Janet R.
2
Neirotti, Paolo
2
Raguseo, Elisabetta
2
Streukens, Sandra
2
Aal, Kotaiba
1
Abedin, Babak
1
Akpinar, Ezgi
1
Anderson, Laurel
1
Andreassen, Tor Wallin
1
Anton, Eduard
1
Arteaga, Francisco
1
Bateman, Nicola
1
Beierlein, Andrea
1
Beirão, Gabriela
1
Bendler, Johannes
1
Bilstein, Nicola
1
Birgelen, Marcel van
1
Bloemer, Johanna M.
1
Brandt, Tobias
1
Buxton, Rosamnd Chester
1
Caniëls, Marjolein
1
Castillo, Ana
1
Cegielski, Casey G.
1
Chae, Ho-Chang
1
Chen, Aihui
1
Colurcio, Maria
1
Cui, Tingru
1
Dai, Hua
1
Del Chiappa, Giacomo
1
Dhaou, Soumaya Ben
1
Di Pietro, Laura
1
Diehl, Sandra
1
Dong, John Qi
1
Dong, Siyi
1
Elg, Mattias
1
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of service management
Journal of business research : JBR
176
SpringerLink / Bücher
133
Industrial marketing management : the international journal for industrial and high-tech firms
105
Technological forecasting & social change : an international journal
83
World Bank E-Library Archive
61
Springer eBook Collection
57
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
38
Journal of retailing and consumer services
31
Policy research working paper : WPS
31
The journal of business & industrial marketing
29
Structural change and economic dynamics : SC+ED
28
International journal of production economics
27
Discussion papers / CEPR
25
International journal of value chain management : IJVCM
24
International journal of production research
23
Competition & change : the journal of global business and political economy
22
Journal of strategic marketing
22
Technovation : the international journal of technological innovation, entrepreneurship and technology management
22
The journal of services marketing
22
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
21
Food policy : economics planning and politics of food and agriculture
21
Journal of business ethics : JOBE
21
The world economy : the leading journal on international economic relations
21
International economics : a journal published by CEPII (Center for research and expertise on the world economy)
20
International journal of hospitality management
20
Marketing theory
20
Springer eBook Collection / Business and Economics
20
Technology analysis & strategic management
20
The European journal of development research : journal of the European Association of Development Research and Training Institutes (EADI)
20
Applied economics
19
Discussion paper / Centre for Economic Policy Research
19
International journal of project management : the journal of The International Project Management Association
19
Journal of creating value
19
Tourism management : research, policies, practice
19
Journal of International Business Policy : JIBP
18
Journal of international management
18
Service business
18
European management journal
17
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ECONIS (ZBW)
47
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47
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1
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
2
Value creation and cost reduction in health care : outcomes of online participation by health-care professionals
Hogreve, Jens
;
Beierlein, Andrea
- In:
Journal of service management
34
(
2023
)
3
,
pp. 553-579
Persistent link: https://www.econbiz.de/10014338188
Saved in:
3
To automate or not to automate? : a contingency approach to service automation
Hottat, Eline
;
Leroi-Werelds, Sara
;
Streukens, Sandra
- In:
Journal of service management
34
(
2023
)
4
,
pp. 696-724
Persistent link: https://www.econbiz.de/10014338200
Saved in:
4
The impact of IT-business strategic alignment on firm performance : the evolving role of IT in industries
Pesce, Danilo
;
Neirotti, Paolo
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-20
Persistent link: https://www.econbiz.de/10014466172
Saved in:
5
Value co-creation for digital innovation : an interorganizational boundary-spanning perspective
Shi, Yunfei
;
Cui, Tingru
;
Kurnia, Sherah
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014466180
Saved in:
6
How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? : conceptualization and empirical evidence from Spain
Benitez, Jose
;
Castillo, Ana
;
Ruiz, Laura
;
Luo, Xin
; …
- In:
Information & management : the internat. journal of …
60
(
2023
)
4
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014310836
Saved in:
7
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
8
Delineating transformative value creation through service communications : an integrative framework
Tsiotsou, Rodoula H.
;
Diehl, Sandra
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 531-551
Persistent link: https://www.econbiz.de/10013325702
Saved in:
9
Value co-creation through social media : a multistakeholder, communication perspective
Ravazzani, Silvia
;
Hazée, Simon
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 589-600
Persistent link: https://www.econbiz.de/10013325717
Saved in:
10
Value creation in blockchain-driven supply chain finance
Wang, Lu
;
Luo, Xin
;
Lee, Frank
;
Benitez, Jose
- In:
Information & management : the internat. journal of …
59
(
2022
)
7
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013435667
Saved in:
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