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Journal of business research : JBR
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Characterizing customer experience management in business markets
Witell, Lars
;
Kowalkowski, Christian
;
Perks, Helen
; …
- In:
Journal of business research : JBR
116
(
2020
),
pp. 420-430
Persistent link: https://www.econbiz.de/10012257638
Saved in:
2
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
3
Unfolding the recipes for conflict resolution during the new service development effort
Gounaris, Spiros
;
Chatzipanagiotou, Kalliopi
;
Boukis, …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4042-4055
Persistent link: https://www.econbiz.de/10011553888
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