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~accessRights:"restricted"
~isPartOf:"Journal of retailing"
~subject:"China"
~subject:"Geschäftsmodell"
~subject:"Relationship marketing"
~subject:"Service quality"
~subject:"United States"
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China
Geschäftsmodell
Relationship marketing
Service quality
United States
Online retailing
47
Online-Handel
47
Consumer behaviour
36
Konsumentenverhalten
36
E-commerce
29
Electronic Commerce
29
Einzelhandel
26
Retail trade
26
Distribution channel
13
Vertriebsweg
13
Internet marketing
12
Online-Marketing
12
Beziehungsmarketing
9
Retailing
9
Customer satisfaction
7
Kundenzufriedenheit
7
Personalisierung
6
Personalization
6
Internet
5
Viral marketing
5
Virales Marketing
5
Food retailing
4
Lebensmitteleinzelhandel
4
Meta-Analyse
4
Meta-analysis
4
Multichannel retailing
4
Selling
4
Verkauf
4
Bibliometrics
3
Bibliometrie
3
Customer journey
3
Customer service
3
Data Mining
3
Data mining
3
Dienstleistungsqualität
3
Digitalisierung
3
Digitization
3
Electronic commerce
3
Experiment
3
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11
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11
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English
11
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Blut, Markus
2
Hult, G. Tomas M.
2
Zhang, Yufei
2
Aiolfi, Simone
1
Algesheimer, René
1
Anderl, Eva
1
Bellini, Silvia
1
Bijmolt, Tammo H. A.
1
Breazeale, Michael J.
1
Brock, Christian
1
Calantone, Roger J.
1
Carlson, Jamie
1
Chen, Lin
1
Chiang, Jeongwen
1
Chowdhry, Nivritiv
1
Dholakia, Utpal
1
Esmark, Carol L.
1
Grewal, Dhruv
1
Gudergan, Siegfried
1
Kunz, Werner
1
Luceri, Beatrice
1
Mittal, Vikas
1
Morgeson, Forrest V.
1
Neslin, Scott A.
1
Noble, Stephanie M.
1
Rahman, Syed Mahmudur
1
Ratchford, Brian Thomas
1
Schumann, Jan Hendrik
1
Sharma, Pratyush Nidhi
1
Soysal, Gonca
1
Voorhees, Clay M.
1
Wetzels, Martin
1
Yang, Zhao
1
Zentner, Alejandro
1
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Journal of retailing
Journal of retailing and consumer services
102
SpringerLink / Bücher
55
Journal of business research : JBR
50
Springer eBook Collection
33
Industrial marketing management : the international journal for industrial and high-tech firms
32
Journal of internet commerce
29
Technological forecasting & social change : an international journal
28
Electronic commerce research
26
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
23
Asia Pacific journal of marketing and logistics
21
Working paper / National Bureau of Economic Research, Inc.
18
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
17
International journal of electronic marketing and retailing : IJEMR
17
International journal of retail and distribution management
16
International journal of e-business research : an official publication of the Information Resources Management Association
15
International journal of hospitality management
15
International journal of production economics
15
Journal of strategic marketing
15
Information systems and e-business management : ISeB
13
Service business
13
The journal of business & industrial marketing
13
Finance research letters
12
International journal of business information systems : IJBIS
12
International journal of electronic commerce : IJEC
12
International journal of retail & distribution management
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Management science : journal of the Institute for Operations Research and the Management Sciences
12
International journal of internet marketing and advertising : IJIMA
10
Journal of management information systems : JMIS
10
Springer eBook Collection / Business and Economics
10
Information systems research : ISR
9
Technology analysis & strategic management
9
Applied economics
8
Electronic markets : EM ; the international journal of electronic commerce and business media
8
International journal of contemporary hospitality management
8
International journal of electronic business : IJEB
8
International journal of electronic customer relationship management : IJECRM
8
International journal of production research
8
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ECONIS (ZBW)
11
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1
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
2
The omnichannel continuum : integrating online and offline channels along the customer journey
Neslin, Scott A.
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 111-132
Persistent link: https://www.econbiz.de/10013207544
Saved in:
3
Information search and product returns across mobile and traditional online channels
Zhang, Yufei
;
Voorhees, Clay M.
;
Chen, Lin
;
Chiang, Jeongwen
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 260-276
Persistent link: https://www.econbiz.de/10013364282
Saved in:
4
What drives consumers to shop on mobile devices? : insights from a meta-analysis
Luceri, Beatrice
;
Bijmolt, Tammo H. A.
;
Bellini, Silvia
; …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 178-196
Persistent link: https://www.econbiz.de/10013207547
Saved in:
5
Perceived omnichannel customer experience (OCX) : concept, measurement, and impact
Rahman, Syed Mahmudur
;
Carlson, Jamie
;
Gudergan, Siegfried
- In:
Journal of retailing
98
(
2022
)
4
,
pp. 611-632
Persistent link: https://www.econbiz.de/10013535715
Saved in:
6
Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.
;
Sharma, Pratyush Nidhi
;
Morgeson, …
- In:
Journal of retailing
95
(
2019
)
1
,
pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
Saved in:
7
Helping firms reduce complexity in multichannel online data : a net taxonomy-based approach for customer journeys
Anderl, Eva
;
Schumann, Jan Hendrik
;
Kunz, Werner
- In:
Journal of retailing
92
(
2016
)
2
,
pp. 185-203
Persistent link: https://www.econbiz.de/10011505019
Saved in:
8
E-services quality : development of a hierarchical model
Blut, Markus
- In:
Journal of retailing
92
(
2016
)
4
,
pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Saved in:
9
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.
;
Noble, Stephanie M.
;
Breazeale, Michael J.
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
Saved in:
10
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
Saved in:
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