//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"The journal of services marketing"
~person:"Boiral, Olivier"
~person:"Hur, Won-Moo"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Citizenship"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Job satisfaction
3
Work behaviour
3
Creativity
2
Customer incivility
2
Kreativität
2
Leistungsmotivation
2
Work motivation
2
Arbeitskräfte
1
Arbeitsleistung
1
Beziehungsmarketing
1
COVID-19
1
Compassion at work
1
Coronavirus
1
Coworker incivility
1
Customer integration
1
Customer service
1
Dienstleistungsberufe
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Dysfunctional customers
1
Emotion
1
Emotional exhaustion
1
Employee creativity
1
Engagement
1
Evaluative perspective of positive work-related identity
1
Frontline service employees
1
Intrinsic motivation
1
Job crafting
1
Job performance
1
Kundenintegration
1
Kundenservice
1
Motivation
1
Personality psychology
1
Persönlichkeitspsychologie
1
Relationship marketing
1
Service employee creativity
1
Service industry
1
Service quality
1
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Boiral, Olivier
Hur, Won-Moo
Cheng, Zhao-Hong
2
Gong, Taeshik
2
Huang, Min-Hsin
2
Karatepe, Osman M.
2
Mattila, Anna S.
2
Moon, Taewon
2
Al-Wugayan, Adel A. A.
1
Alqhaiwi, Zaid Oqla
1
Barnett, Willy
1
Batat, Wided
1
Becker, Laura
1
Becker-Özcamlica, Hürrem
1
Bedi, Akanksha
1
Büttgen, Marion
1
Chen, I-Chun
1
Chi, Ming
1
Choi, Beom Joon
1
Choi, Choongbeom
1
Disse, Isabel Kittyma
1
Ertz, Elias
1
Fang, Xiang
1
Gilliam, David A.
1
Godefroit-Winkel, Delphine
1
Harrigan, Paul
1
Huang, Yu-Shan
1
Hwang, Hansol
1
Ifie, Kemefasu
1
Jarvis, Wade
1
Jun, Jea-Kyoon
1
Karadas, Georgiana
1
Kearney, Treasa
1
Kim, Hyun Sik
1
Kim, Young-Jin
1
Koburtay, Tamer
1
Lee, Kangcheol
1
Liu, Qing
1
Liu, Ruping
1
Medler-Liraz, Hana
1
O'Brien, Ingrid M.
1
more ...
less ...
Published in...
All
The journal of services marketing
Journal of business ethics : JOBE
8
Corporate social responsibility and environmental management
5
Journal of Business Ethics
3
Career development international : the journal for executive, consultants, academics and individuals
2
Journal of business and psychology
2
Service business
2
Accounting, auditing & accountability journal
1
Asian business & management
1
Business & society
1
Business Process Management Journal
1
Business research quarterly : BRQ
1
Business strategy and the environment
1
Corporate governance : an international review
1
ISO 9001, ISO 14001, and new management standards
1
International journal of bank marketing
1
International journal of human resource management
1
Journal of air transport management
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
The international journal of human resource management
1
The journal of asset management
1
more ...
less ...
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer incivility and employee outcomes in the new service marketplace
Hwang, Hansol
;
Hur, Won-Moo
;
Shin, Yuhyung
;
Kim, Young-Jin
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 612-625
Persistent link: https://www.econbiz.de/10013407575
Saved in:
2
Exploring the relationships between compassion at work, the evaluative perspective of positive work-related identity, service employee creativity, and job performance
Hur, Won-Moo
;
Moon, Taewon
;
Rhee, Seung-Yoon
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 103-114
Persistent link: https://www.econbiz.de/10011445697
Saved in:
3
The effect of workplace incivility on service employee creativity : the mediating role of emotional exhaustion and intrinsic motivation
Hur, Won-Moo
;
Moon, Taewon
;
Jun, Jea-Kyoon
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 302-315
Persistent link: https://www.econbiz.de/10011524400
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->