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~accessRights:"restricted"
~isPartOf:"The service industries journal"
~person:"Cavazotte, Flavia"
~person:"Guchait, Priyanko"
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Arbeitszufriedenheit
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Job satisfaction
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Arbeitsmobilität
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customer satisfaction
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front-line employees
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group cohesion
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Cavazotte, Flavia
Guchait, Priyanko
Abid, Ghulam
2
Arasli, Huseyin
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The service industries journal
International journal of contemporary hospitality management
2
International journal of hospitality management
1
International journal of human resource management
1
Journal of service theory and practice : JSTP
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ECONIS (ZBW)
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Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
2
Three country study : impact of support on employee attitudes
Guchait, Priyanko
;
Back, Ki-Joon
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 299-318
Persistent link: https://www.econbiz.de/10011564142
Saved in:
3
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
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