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~accessRights:"restricted"
~language:"eng"
~person:"Kim, Woo Gon"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Hotel industry
4
Hotellerie
4
Tourism employees
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Tourismusberufe
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Arbeitspsychologie
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Customer service
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Emotional labor
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Malaysia
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Kim, Woo Gon
Karatepe, Osman M.
6
Daskin, Mustafa
2
Han, Heesup
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Kim, Peter Beomcheol
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Kim, Seongseop
2
Lee, JungHoon
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Lin, Meizhen
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Ling, Qian
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Ok, Chihyung
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International journal of hospitality management
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ECONIS (ZBW)
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How to fuel employees' prosocial behavior in the hotel service encounter
Kang, Hee Jung
;
Kim, Woo Gon
;
Choi, Hyung-Min
;
Li, Yuan
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146203
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