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~accessRights:"restricted"
~language:"eng"
~person:"Li, Jun"
~person:"Li, Xiang"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Government document"
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Service quality
China
43
Theorie
28
Theory
28
Tourism
28
Tourismus
28
Consumer behaviour
25
Konsumentenverhalten
25
Holiday behaviour
24
Urlaubsverhalten
24
Lieferkette
19
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19
Innovation
15
Mathematical programming
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14
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11
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11
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11
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10
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10
Dienstleistungsqualität
10
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Li, Jun
Li, Xiang
Han, Heesup
28
Prentice, Catherine
20
Mattila, Anna S.
19
Prybutok, Victor R.
16
McColl-Kennedy, Janet R.
14
Balaji, M. S.
13
Gong, Taeshik
13
Knechel, W. Robert
13
Line, Nathaniel D.
13
Sreejesh, S.
13
Zhang, Min
13
Gursoy, Dogan
12
Klaus, Philipp
12
Quach, Sara
12
Shahin, Arash
11
Wong, IpKin Anthony
11
Guchait, Priyanko
10
Hanks, Lydia
10
Park, Jungkun
10
Pittman, Jeffrey A.
10
Roy, Sanjit
10
Sharma, Piyush
10
Siciliani, Luigi
10
So, Kevin Kam Fung
10
Sparks, Beverley
10
Xu, Xun
10
Ali, Faizan
9
Antony, Jiju
9
Bilgihan, Anil
9
Grégoire, Yany
9
Gustafsson, Anders
9
Harun, Ahasan
9
Hollebeek, Linda D.
9
Jebarajakirthy, Charles
9
Law, Chun Hung Roberts
9
Lee, Jin-soo
9
Lu, Lu
9
Marimon, Frederic
9
McFadden, Kathleen L.
9
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9
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International journal of hospitality management
1
Inventi impact: service sector
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
Journal of the Operational Research Society : OR
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Manufacturing & service operations management : M & SOM
1
The Cornell hospitality quarterly
1
Tourism and hospitality research : THR
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
10
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1
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
2
Crowdfunding the front lines : an empirical study of teacher-driven school improvement
Keppler, Samantha M.
;
Li, Jun
;
Wu, Di
- In:
Management science : journal of the Institute for …
68
(
2022
)
12
,
pp. 8809-8828
Persistent link: https://www.econbiz.de/10014284911
Saved in:
3
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
4
Examining risk-reduction behavior toward water quality among restaurant guests
Cho, Meehee
;
Bonn, Mark Andrew
;
Li, Jun
- In:
The Cornell hospitality quarterly
61
(
2020
)
3
,
pp. 255-270
Persistent link: https://www.econbiz.de/10012259282
Saved in:
5
An empirical analysis on how the building quality, tourism attraction and tourism public service influence the satisfaction of tourism real estate consumption
Jiang, Zhiyong
;
Li, Jun
;
Mei, Dexiang
- In:
Inventi impact: service sector
(
2019
)
2
,
pp. 119-129
Persistent link: https://www.econbiz.de/10012290623
Saved in:
6
A formative measurement approach for exploring how to form service quality in hot spring resorts
Liu, Xiaoming
;
Fu, Yi
;
Chao, Ren-Fang
;
Li, Jun
- In:
Tourism and hospitality research : THR
19
(
2019
)
1
,
pp. 27-39
Persistent link: https://www.econbiz.de/10012165571
Saved in:
7
Using patient-specific quality information to unlock hidden healthcare capabilities
Wang, Guihua
;
Li, Jun
;
Hopp, Wallace J.
;
Fazzalari, …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 582-601
Persistent link: https://www.econbiz.de/10012102847
Saved in:
8
The role of travel experience in the structural relationships among tourists’ perceived image, satisfaction, and behavioral intentions
Liu, Xiaoming
;
Li, Jun
;
Kim, Woo Gon
- In:
Tourism and hospitality research : the surrey quarterly …
17
(
2017
)
2
,
pp. 135-146
Persistent link: https://www.econbiz.de/10011711485
Saved in:
9
The impact of social media reviews on restaurant performance : the moderating role of excellence certificate
Kim, Woo Gon
;
Li, Jun
;
Brymer, Robert A.
- In:
International journal of hospitality management
55
(
2016
),
pp. 41-51
Persistent link: https://www.econbiz.de/10011497923
Saved in:
10
Optimal service contract under cost information symmetry/asymmetry
Li, Xiang
;
Li, Yongjian
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 269-279
Persistent link: https://www.econbiz.de/10011516481
Saved in:
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