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~accessRights:"restricted"
~person:"Busser, James A."
~person:"Huang, Tseng-Lung"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Marketingtheorie"
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Consumer behaviour
Customer integration
Marketingtheorie
Customer value
4
Kundenwert
4
Betriebliche Wertschöpfung
3
Beziehungsmarketing
3
Marketing theory
3
Relationship marketing
3
Service-Dominant Logic
3
Service-dominant logic
3
Value creation
3
Dienstleistungsqualität
2
Kundenintegration
2
Service quality
2
Austauschtheorie
1
Business network
1
Co-created value
1
Competitive advantage
1
Competitive service advantage
1
Confidence
1
Customer satisfaction
1
Customer service
1
Dienstleistung
1
Dienstleistungssektor
1
Hospital
1
Innovation adoption
1
Innovationsakzeptanz
1
Konsumentenverhalten
1
Krankenhaus
1
Kundenservice
1
Kundenzufriedenheit
1
Scale development
1
Service advantage
1
Service industry
1
Services
1
Smart service encounter
1
Social exchange theory
1
Theory of acceptance
1
Trust
1
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Busser, James A.
Huang, Tseng-Lung
Kumar, V.
6
Ahn, Jiseon
5
Itani, Omar S.
4
Ko, Eunju
4
Reinartz, Werner J.
4
Shamim, Amjad
4
Akter, Shahriar
3
Babu, Mujahid Mohiuddin
3
Bai, Billy
3
Dedeoğlu, Bekir Bora
3
Gil Saura, Irene
3
Gligor, David M.
3
Hollebeek, Linda D.
3
Kleinaltenkamp, Michael
3
Law, Chun Hung Roberts
3
Le Nguyen Hau
3
Mostafa Rasoolimanesh, S.
3
Prohl-Schwenke, Katharina
3
Rintamäki, Timo
3
Saarijärvi, Hannu
3
Shulga, Lenna V.
3
Wang, Shuman
3
Aarikka-Stenroos, Leena
2
Al Haj Eid, Mohammad Badi’
2
Albinsson, Pia A.
2
Balaji, M. S.
2
Balıkçıoğlu, Sevgi
2
Berenguer Contrí, Gloria
2
Boadi, Evans Asante
2
Cabiddu, Francesca
2
Cambra-Fierro, Jesús
2
Caputa, Wiesława
2
Chaker, Nawar N.
2
Chatterjee, Sharmila C.
2
Dandis, Ala' Omar
2
Das, Gopal
2
Dey, Bidit Lal
2
Eggert, Andreas
2
El-Adly, Mohammed Ismail
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International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Service business
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
2
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
3
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
4
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
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