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~accessRights:"restricted"
~person:"Cheng, Tien-Ming"
~source:"econis"
~subject:"Work behaviour"
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Work behaviour
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Aviation employees
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Dienstleistungsqualität
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Flight attendant
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Leistungsmotivation
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Luftverkehrsberufe
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Psychological capital
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Service behavior
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Hong, Ci-Yao
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Journal of air transport management
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Examining the moderating effects of service climate on psychological capital, work engagement, and service behavior among flight attendants
Cheng, Tien-Ming
;
Hong, Ci-Yao
;
Yang, Bo-Cheng
- In:
Journal of air transport management
67
(
2018
),
pp. 94-102
Persistent link: https://www.econbiz.de/10011807152
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