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~accessRights:"restricted"
~person:"Evans, Kenneth R."
~person:"Tanner, John F."
~source:"econis"
~subject:"Arbeitsleistung"
~subject:"Boundary spanners"
~subject:"Consumer behaviour"
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Arbeitsleistung
Boundary spanners
Consumer behaviour
Salespeople
12
Verkaufspersonal
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Beziehungsmarketing
4
Relationship marketing
4
Selling
4
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Evans, Kenneth R.
Tanner, John F.
Agnihotri, Raj
7
Bolander, Willy
5
Chaker, Nawar N.
5
Vieira, Valter Afonso
5
Dubinsky, Alan J.
4
Hartmann, Nathaniel N.
4
Hochstein, Bryan
4
Lussier, Bruno
4
Otero-Neira, Carmen
4
Rippé, Cindy B.
4
Zablah, Alex R.
4
Alavi, Sascha
3
Amenuvor, Fortune Edem
3
Beeler, Lisa
3
Boateng, Henry
3
Bush, Alan J.
3
Gabler, Colin B.
3
Hur, Won-Moo
3
Moncrief, William C.
3
Noble, Stephanie M.
3
Plouffe, Christopher R.
3
Rangarajan, Deva
3
Rodríguez, Rocío
3
Svensson, Göran
3
Weisfeld-Spolter, Suri
3
Anderson, Rolph E.
2
Apiradee Wongkitrungrueng
2
Babakus, Emin
2
Bachrach, Daniel G.
2
Bande, Belén
2
Beeler, Lisa L.
2
DeCarlo, Thomas E.
2
Dugan, Riley
2
Fernández-Ferrín, Pilar
2
Folse, Judith Anne Garretson
2
Friend, Scott B.
2
Gillespie, Erin Adamson
2
Habel, Johannes
2
Hughes, Paul
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European journal of marketing : EJM
1
Journal of marketing theory and practice : JMTP
1
Journal of retailing and consumer services
1
Journal of the Academy of Marketing Science
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
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1
Salesperson socialization to the consumption of organizationally provided support services : differences between high- and low-performing salespeople
Stan, Simona
;
Arnold, Todd J.
;
McAmis, Gregory T.
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
3
,
pp. 271-288
Persistent link: https://www.econbiz.de/10012607651
Saved in:
2
Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
3
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
4
Unintended effects of marketing messages on salespeople's cynicism
Seriki, Olalekan K.
;
Evans, Kenneth R.
;
Jeon, Hyo Jin
; …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1047-1072
Persistent link: https://www.econbiz.de/10011529783
Saved in:
5
The impact of sales contests on customer listening : an empirical study in a telesales context
Koehl, Maryse
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
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