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~accessRights:"restricted"
~person:"Evans, Kenneth R."
~person:"Tanner, John F."
~source:"econis"
~subject:"Boundary spanners"
~subject:"Consumer behaviour"
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Boundary spanners
Consumer behaviour
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Evans, Kenneth R.
Tanner, John F.
Dubinsky, Alan J.
4
Hochstein, Bryan
4
Rippé, Cindy B.
4
Alavi, Sascha
3
Bush, Alan J.
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Chaker, Nawar N.
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European journal of marketing : EJM
1
Journal of retailing and consumer services
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Journal of the Academy of Marketing Science
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The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
Saved in:
2
Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
Saved in:
3
Unintended effects of marketing messages on salespeople's cynicism
Seriki, Olalekan K.
;
Evans, Kenneth R.
;
Jeon, Hyo Jin
; …
- In:
European journal of marketing : EJM
50
(
2016
)
5/6
,
pp. 1047-1072
Persistent link: https://www.econbiz.de/10011529783
Saved in:
4
The impact of sales contests on customer listening : an empirical study in a telesales context
Koehl, Maryse
;
Poujol, Juliet F.
;
Tanner, John F.
- In:
The journal of personal selling & sales management : JPSSM
36
(
2016
)
3
,
pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
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