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~accessRights:"restricted"
~person:"Frasquet Deltoro, Marta"
~person:"Kim, Minjeong"
~subject:"E-service quality"
~subject:"Konsumentenverhalten"
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E-service quality
Konsumentenverhalten
Online retailing
9
Online-Handel
9
Consumer behaviour
8
E-commerce
7
Electronic Commerce
7
Einzelhandel
4
Internet marketing
4
Online-Marketing
4
Retail trade
4
Brand image
3
Brand management
3
Distribution channel
3
Markenführung
3
Markenimage
3
Vertriebsweg
3
Beziehungsmarketing
2
Confidence
2
Customer satisfaction
2
Food retailing
2
Lebensmitteleinzelhandel
2
Relationship marketing
2
Vertrauen
2
Augmented reality
1
Brand
1
Channel adoption
1
Channel integration
1
Click-and-collect
1
Clothing
1
Cognition
1
Concreteness
1
Consumer motivations
1
Cross-channel
1
Customer loyalty
1
Dienstleistungsqualität
1
Digital commerce
1
Digital goods
1
Digital retailing
1
Digitale Güter
1
Digitalisierung
1
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Article
8
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7
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Conference paper
2
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2
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1
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English
8
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Frasquet Deltoro, Marta
Kim, Minjeong
Akram, Umair
9
Law, Chun Hung Roberts
9
Silva, Susana C.
9
Xu, Xun
9
Baier, Daniel
8
Rana, Nripendra P.
8
Khare, Arpita
7
Kukar-Kinney, Monika
7
Paul, Justin
7
Tan, Yong
7
Tandon, Urvashi
7
Wu, Luorong
7
Benbasat, Izak
6
Choi, Jeonghye
6
Chung, Namho
6
Dwivedi, Yogesh Kumar
6
Moriuchi, Emi
6
Parayitam, Satyanarayana
6
Bhatnagar, Amit
5
Das, Gopal
5
Duarte, Paulo
5
Ghasemaghaei, Maryam
5
Ha, Hong Youl
5
Hajli, Nick
5
Hjort, Klas
5
Kautish, Pradeep
5
Kumar, Vikas
5
Li, Hengyun
5
Martinez, Luis F.
5
Mattila, Anna S.
5
Misra, Richa
5
Mou, Jian
5
Prashar, Sanjeev
5
Riquelme, Isabel P.
5
Román, Sergio
5
Shankar, Amit
5
Takahashi, Ikuo
5
Thaichon, Park
5
Agrawal, Durgesh Kumar
4
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Published in...
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Journal of retailing and consumer services
2
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
1
International journal of retail & distribution management
1
Journal of food products marketing : innovations in food advertising, food promotion, food publicity, food sales promotion
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
The international review of retail, distribution and consumer research
1
The service industries journal
1
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ECONIS (ZBW)
8
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1
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8
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8
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date (oldest first)
1
Imagery evoking visual and verbal information presentations in mobile commerce : the roles of augmented reality and product review
Yoo, Jungmin
;
Kim, Jung-Hwan
;
Kim, Minjeong
;
Park, Minjung
- In:
Journal of research in interactive marketing : …
18
(
2024
)
2
,
pp. 182-197
Persistent link: https://www.econbiz.de/10014521168
Saved in:
2
Online grocery shopping at multichannel supermarkets : the impact of retailer brand equity
Badenhop, Anna
;
Frasquet Deltoro, Marta
- In:
Journal of food products marketing : innovations in …
27
(
2021
)
2
,
pp. 89-104
Persistent link: https://www.econbiz.de/10012514019
Saved in:
3
Online channel adoption in supermarket retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012433770
Saved in:
4
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
5
Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce
Kim, Minjeong
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 362-370
Persistent link: https://www.econbiz.de/10012114179
Saved in:
6
Consumer motivations for click-and-collect and home delivery in online shopping
Miquel-Romero, Maria-Jose
;
Frasquet Deltoro, Marta
; …
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 115-122)
.
2018
Persistent link: https://www.econbiz.de/10013277490
Saved in:
7
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
8
The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta
;
Ruiz-Molina, María-Eugenia
; …
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
Saved in:
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