Conceptualization and assessment of E-service quality for luxury brands
Jung-Hwan Kim and Minjeong Kim
| Year of publication: |
2020
|
|---|---|
| Authors: | Kim, Jung-Hwan ; Kim, Minjeong |
| Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 40.2020, 5/6, p. 436-470
|
| Subject: | E-loyalty | E-satisfaction | E-service quality | E-滿意; 電子服務質量;E-忠誠度; 奢侈品購物者; 奢侈時尚品牌 | luxury fashion brands | luxury shoppers | Luxusgüter | Luxury goods | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Mode | Fashion | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Markenartikel | Brand | Markenimage | Brand image | Markenführung | Brand management | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Notes: | Zusammenfassung in chinesischer Sprache |
| Other identifiers: | 10.1080/02642069.2018.1517755 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012208579