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~person:"Gopal, Anandasivam"
~person:"Hartmann, Jochen"
~person:"Xu, Xun"
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Data Mining
8
Data mining
8
Text
6
text mining
5
Consumer behaviour
4
Customer satisfaction
4
Dienstleistungsqualität
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Online retailing
4
Online-Handel
4
Service quality
4
Artificial intelligence
3
Künstliche Intelligenz
3
Personalisierung
3
Personalization
3
Text mining
3
Viral marketing
3
Virales Marketing
3
Beziehungsmarketing
2
Hotel industry
2
Hotellerie
2
Linguistics
2
Linguistik
2
Market entry
2
Markteintritt
2
Natural language processing
2
Online reviews
2
Relationship marketing
2
Antecedents
1
Board of Directors
1
Board of directors
1
Classification
1
Corporate Governance
1
Corporate governance
1
Customer dissatisfaction
1
Deep Contextual Language Models
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Emotion
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11
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Gopal, Anandasivam
Hartmann, Jochen
Xu, Xun
Moro, Sérgio
10
Rita, Paulo
10
Li, Xin
7
Li, Jianping
6
Moon, Sangkil
6
Netzer, Oded
6
Colladon, Andrea Fronzetti
5
Guerreiro, João Pedro Silva Martins
5
Hudaefi, Fahmi Ali
5
Ludwig, Stephan
5
Mai, Feng
5
Ozcan, Sercan
5
Wei, Lu
5
Zhang, Yi
5
Zhu, Donghua
5
Bala, Pradip Kumar
4
Berger, Jonah
4
Chiarello, Filippo
4
Cortez, Paulo
4
He, Wu
4
Hu, Feng
4
Hu, Nan
4
Jiraporn, Pornsit
4
Li, Guowen
4
Lu, Jie
4
Moehrle, Martin G.
4
Pattanaporn Chatjuthamard
4
Zhang, Guangquan
4
Zhu, Xiaoqian
4
Antons, David
3
Bose, Indranil
3
Chen, Hongshu
3
Correa Morales, Juan Carlos
3
Coussement, Kristof
3
Daim, Tugrul U.
3
Fantoni, Gualtiero
3
Frankel, Richard
3
Ghose, Anindya
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Artificial intelligence in marketing
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems research : ISR
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of consumer psychology : JCP ; the official journal of the Society for Consumer Psychology
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Management information systems : mis quarterly
1
Manufacturing & service operations management : M & SOM
1
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ECONIS (ZBW)
11
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1
More than a feeling : accuracy and application of sentiment analysis
Hartmann, Jochen
;
Heitmann, Mark
;
Siebert, Christian
; …
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
1
,
pp. 75-87
Persistent link: https://www.econbiz.de/10014281900
Saved in:
2
Natural language processing in marketing
Hartmann, Jochen
;
Netzer, Oded
- In:
Artificial intelligence in marketing
,
(pp. 191-215)
.
2023
Persistent link: https://www.econbiz.de/10014307139
Saved in:
3
But it was supposed to be healthy! : how expected and actual nutritional value affect the content and linguistic characteristics of online reviews for food products
Wang, Yiru
;
Xu, Xun
;
Kuchmaner, Christina A.
;
Xu, Ran
- In:
Journal of consumer psychology : JCP ; the official …
33
(
2023
)
4
,
pp. 743-761
Persistent link: https://www.econbiz.de/10014370583
Saved in:
4
A growing or depreciating love? : linking time with customer satisfaction through online reviews
Xu, Xun
- In:
Information & management : the internat. journal of …
59
(
2022
)
2
,
pp. 1-11
Persistent link: https://www.econbiz.de/10013255742
Saved in:
5
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
6
Service quality using text mining : measurement and consequences
Mejia, Jorge
;
Mankad, Shawn
;
Gopal, Anandasivam
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
6
,
pp. 1354-1372
Persistent link: https://www.econbiz.de/10012695656
Saved in:
7
Examining an asymmetric effect between online customer reviews emphasis and overall satisfaction determinants
Xu, Xun
- In:
Journal of business research : JBR
106
(
2020
),
pp. 196-210
Persistent link: https://www.econbiz.de/10012158349
Saved in:
8
Storm clouds on the horizon? : new entry threats and R&D investments in the U.S. IT industry
Pan, Yang
;
Huang, Peng
;
Gopal, Anandasivam
- In:
Information systems research : ISR
30
(
2019
)
2
,
pp. 540-562
Persistent link: https://www.econbiz.de/10012038244
Saved in:
9
Comparing automated text classification methods
Hartmann, Jochen
;
Huppertz, Juliana
;
Schamp, Christina
; …
- In:
International journal of research in marketing : IJRM ; …
36
(
2019
)
1
,
pp. 20-38
Persistent link: https://www.econbiz.de/10012016489
Saved in:
10
Board independence and firm performance in the IT industry : the moderating role of new entry threats
Pan, Yang
;
Huang, Peng
;
Gopal, Anandasivam
- In:
Management information systems : mis quarterly
42
(
2018
)
3
,
pp. 979-1000
Persistent link: https://www.econbiz.de/10011919669
Saved in:
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