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~accessRights:"restricted"
~person:"Hsu, Maxwell K."
~subject:"Service quality"
~subject:"World"
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Service quality
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Customer satisfaction
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Holiday behaviour
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Kundenzufriedenheit
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Dienstleistungsqualität
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Tourism
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Hsu, Maxwell K.
Han, Heesup
10
Su, LuJun
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Chua, Bee-Lia
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Schlesinger, Walesska
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Adongo, Charles A.
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Cervera-Taulet, Amparo
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Huang, Songshan
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Prayag, Girish
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Pérez-Cabañero, Carmen
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Line, Nathaniel D.
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service theory and practice
1
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ECONIS (ZBW)
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First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
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2
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
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