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~accessRights:"restricted"
~person:"Hwang, Jinsoo"
~subject:"Arbeitszufriedenheit"
~subject:"Customer satisfaction"
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Arbeitszufriedenheit
Customer satisfaction
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Customer orientation
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casino
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Hwang, Jinsoo
Karatepe, Osman M.
31
Bakker, Arnold B.
14
Bryson, Alex
13
Alfes, Kerstin
11
Boxall, Peter F.
11
Hur, Won-Moo
11
Kim, Peter Beomcheol
11
Han, Heesup
10
Kim, Woo Gon
10
Chen, Chun-Chu
9
Ogbonnaya, Chidiebere
9
Wong, IpKin Anthony
9
Allen, David G.
8
Bani-Melhem, Shaker
8
Chambel, Maria José
8
Heijden, Beatrice I. J. M. van der
8
Huo, Meng-Long
8
Jiang, Lixin
8
Kundi, Yasir Mansoor
8
Morin, Alexandre
8
Rutherford, Brian N.
8
Shuck, Brad
8
Srivastava, Shalini
8
Teo, Stephen T. T.
8
Allan, Blake A.
7
Bartram, Timothy
7
Beehr, Terry A.
7
Burke, Ronald J.
7
De Clercq, Dirk
7
Demerouti, Evangelia
7
Gillet, Nicolas
7
Gursoy, Dogan
7
Holland, Peter Jeffrey
7
Jawahar, I. M.
7
Jena, Lalatendu Kesari
7
Kwan, Ho Kwong
7
Pradhan, Rabindra Kumar
7
Qu, Hailin
7
Raja, Usman
7
Schaufeli, Wilmar B.
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International journal of hospitality management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
3
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1
Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10012150540
Saved in:
2
An exploratory study of how casino dealer communication styles lead to player satisfaction
Hwang, Jinsoo
;
Park, Seulgi
- In:
Journal of travel and tourism marketing
35
(
2018
)
9
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011942088
Saved in:
3
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
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