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~accessRights:"restricted"
~person:"Hwang, Jinsoo"
~subject:"Communication"
~subject:"Customer orientation"
~subject:"Customer satisfaction"
~subject:"Tourismuswirtschaft"
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Communication
Customer orientation
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Hwang, Jinsoo
Svensson, Göran
7
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5
Petrick, James F.
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3
Babakus, Emin
3
Briggs, Elten
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International journal of hospitality management
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
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Relationships among senior tourists' perceptions of tour guides' professional competencies, rapport, satisfaction with the guide service, tour satisfaction, and word of mouth
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10012150540
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2
An exploratory study of how casino dealer communication styles lead to player satisfaction
Hwang, Jinsoo
;
Park, Seulgi
- In:
Journal of travel and tourism marketing
35
(
2018
)
9
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011942088
Saved in:
3
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
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