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~accessRights:"restricted"
~person:"Musella, Flaminia"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~type_genre:"Konferenzbeitrag"
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Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
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