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~accessRights:"restricted"
~person:"Tarí, Juan José"
~subject:"Quality management"
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Quality management
Dienstleistungsqualität
2
Qualitätsmanagement
2
Service quality
2
Beziehungsmarketing
1
Care home services
1
Customer satisfaction
1
Domestic care
1
Hotel industry
1
Hotellerie
1
Häusliche Pflege
1
Kundenzufriedenheit
1
Market orientation
1
Marketing management
1
Marketingmanagement
1
Nursing home
1
Nursing homes
1
Pflegeheim
1
Product quality
1
Produktqualität
1
Relationship marketing
1
Social services
1
Standardisierung
1
Standardization
1
Total quality management
1
customer results
1
employee results
1
hotel industry
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internalisation of quality standards
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quality management
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social results
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Tarí, Juan José
Bruhn, Manfred
9
Shahin, Arash
9
Antony, Jiju
8
Cudney, Elizabeth A.
6
McFadden, Kathleen L.
6
Chakraborty, Subhajit
5
Kaynak, Hale
5
Marimon, Frederic
5
Medeiros, Denise Dumke de
5
Melo, Fagner José Coutinho de melo
5
Prybutok, Victor R.
5
Dwivedi, Yogesh Kumar
4
Gupta, Anchal
4
He, Zhen
4
Park, Sang-June
4
Singh, Rajesh K.
4
Swarnakar, Vikas
4
Vrat, Prem
4
Adhikari, Arnab
3
Akter, Shahriar
3
Aobdia, Daniel
3
Balouei Jamkhaneh, Hadi
3
Basu, Rana
3
Bhola, Prabha
3
Carvalho, Raíssa Souto Maior Corrêa de
3
Chang, Tsang-Chuan
3
Chen, Hsi-Tien
3
Choi, Beom Joon
3
Ciasullo, Maria Vincenza
3
Dahlgaard, Jens Jörn
3
Dahlgaard-Park, Su Mi
3
Delahoz-Dominguez, Enrique
3
Fargnoli, Mario
3
Fitzgerald, Gerard
3
Georgiou, Andreas C.
3
Gremyr, Ida
3
Gupta, Nitin
3
Haber, Nicolas
3
Han, Heesup
3
Heras-Saizarbitoria, Iñaki
3
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International journal of quality & reliability management
1
Total quality management & business excellence
1
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ECONIS (ZBW)
2
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The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
TQM and market orientation in care home services
San Miguel, Eduardo
;
Heras-Saizarbitoria, Iñaki
; …
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1076-1098
Persistent link: https://www.econbiz.de/10011606137
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