TQM and market orientation in care home services
Eduardo San Miguel, Iñaki Heras-Saizarbitoria and Juan José Tarí
| Year of publication: |
2016
|
|---|---|
| Authors: | San Miguel, Eduardo ; Heras-Saizarbitoria, Iñaki ; Tarí, Juan José |
| Published in: |
International journal of quality & reliability management. - Bingley : Emerald Group Publishing Limited, ISSN 0265-671X, ZDB-ID 51787-2. - Vol. 33.2016, 8, p. 1076-1098
|
| Subject: | Total quality management | Market orientation | Social services | Nursing homes | Care home services | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Service quality | Häusliche Pflege | Domestic care | Marketingmanagement | Marketing management | Pflegeheim | Nursing home |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQRM-05-2014-0055 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011606137