//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~source:"econis"
~subject:"Customer satisfaction"
~subject:"Innovation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "European journal of marketing : EJM"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Innovation
Consumer behaviour
109
Konsumentenverhalten
108
Brand management
50
Markenführung
50
Brand image
39
Markenimage
39
Marketing management
37
Marketingmanagement
37
Beziehungsmarketing
30
Relationship marketing
30
Brand
26
Markenartikel
26
Advertising
24
Advertising effects
22
Werbewirkung
22
Werbung
22
Social Web
18
Social web
18
Theory
18
Emotion
16
Kundenzufriedenheit
16
Marketing
16
Internet marketing
15
Online-Marketing
15
Theorie
14
Viral marketing
13
Virales Marketing
13
Corporate reputation
11
Firmenimage
11
Public relations
11
Öffentlichkeitsarbeit
11
Dienstleistungsqualität
10
Service quality
10
Communication
9
Integrated marketing communications
9
Personality psychology
9
Persönlichkeitspsychologie
9
Branding
8
Corporate Social Responsibility
8
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
21
Type of publication (narrower categories)
All
Article in journal
21
Aufsatz in Zeitschrift
21
Language
All
English
21
Author
All
Balaji, M. S.
2
Andersen, Poul Houman
1
Antonetti, Paolo
1
Babakus, Emin
1
Bagozzi, Richard P.
1
Balmer, John M. T.
1
Benkenstein, Martin
1
Berezan, Orie
1
Brexendorf, Tim Oliver
1
Chen, Weifeng
1
Grappi, Silvia
1
Ha, Hong Youl
1
Istanbulluoglu, Doga
1
Janda, Swinder
1
Jha, Subhash
1
Kasabov, Eduard
1
Kasabov, Edwaed
1
Keller, Kevin Lane
1
Ko, Wai Wai
1
Krishen, Anjala Selena
1
Laursen, Linda Nhu
1
Lee, Jenny Jiyeon
1
Lee, Myung-Soo
1
Lee, Wai Jin
1
Leek, Sheena
1
Liu, Gordon
1
Liu, Matthew Tingchi
1
Ngo, Liem Viet
1
Ngugi, Isaac K.
1
O'Cass, Aron
1
Pappu, Ravi
1
Patterson, Paul G.
1
Pekovic, Sanja
1
Phau, Ian
1
Price, Joseph M.
1
Pérez, Andrea
1
Quazi, Ali
1
Quester, Pascale G.
1
Raab, Carola
1
Rolland, Sylvie
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
21
Source
All
ECONIS (ZBW)
Showing
1
-
10
of
21
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Style before substance? : building loyalty through marketing communication congruity
Berezan, Orie
;
Krishen, Anjala Selena
;
Tanford, Sarah
; …
- In:
European journal of marketing : EJM
51
(
2017
)
7/8
,
pp. 1332-1352
Persistent link: https://www.econbiz.de/10011725683
Saved in:
2
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
3
In pursuit of service productivity and customer satisfaction : the role of resources
Lee, Jenny Jiyeon
;
Patterson, Paul G.
;
Ngo, Liem Viet
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1836-1855
Persistent link: https://www.econbiz.de/10011773769
Saved in:
4
Whose fault is it? : an empirical study on the impact of responsibility attribution for customer misbehavior
Rummelhagen, Katja
;
Benkenstein, Martin
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1856-1875
Persistent link: https://www.econbiz.de/10011773776
Saved in:
5
Proactive entrepreneurial behaviour, market orientation, and innovation outcomes : a study of small- and medium-sized manufacturing firms in the UK
Liu, Gordon
;
Ko, Wai Wai
;
Ngugi, Isaac K.
;
Takeda, Sachiko
- In:
European journal of marketing : EJM
51
(
2017
)
11/12
,
pp. 1980-2001
Persistent link: https://www.econbiz.de/10011773814
Saved in:
6
Corporate heritage brands, augmented role identity and customer satisfaction
Balmer, John M. T.
;
Chen, Weifeng
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1510-1521
Persistent link: https://www.econbiz.de/10011755156
Saved in:
7
Leveraging the corporate brand : the importance of corporate brand innovativeness and brand architecture
Brexendorf, Tim Oliver
;
Keller, Kevin Lane
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1530-1551
Persistent link: https://www.econbiz.de/10011755173
Saved in:
8
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
9
Beyond exit and voice : developing an integrated taxonomy of consumer complaining behaviour
Istanbulluoglu, Doga
;
Leek, Sheena
;
Szmigin, Isabelle
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 1109-1128
Persistent link: https://www.econbiz.de/10011708896
Saved in:
10
How does brand innovativeness affect brand loyalty?
Pappu, Ravi
;
Quester, Pascale G.
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 2-28
Persistent link: https://www.econbiz.de/10011453142
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->