//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~subject:"Beziehungsmarketing"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Emotion"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Kundenzufriedenheit
Emotion
4,575
Consumer behaviour
1,710
Konsumentenverhalten
1,704
Relationship marketing
456
Cognition
415
Kognition
407
Customer satisfaction
403
Personality psychology
403
Persönlichkeitspsychologie
403
Arbeitszufriedenheit
396
Job satisfaction
396
Arbeitsverhalten
393
Work behaviour
393
Brand management
350
Markenführung
349
Organizational behaviour
344
Verhalten in Organisationen
344
Intelligenz
325
Intelligence
324
Service quality
304
Dienstleistungsqualität
302
Stress
297
Work stress
295
Führungsstil
294
Leadership style
291
Experiment
287
Emotions
271
Markenimage
244
Social Web
243
Social web
243
Brand image
242
emotions
230
Advertising effects
214
Werbewirkung
214
Arbeitspsychologie
206
Organizational psychology
205
Führungskräfte
187
Managers
187
more ...
less ...
Online availability
All
Undetermined
Free
157
Type of publication
All
Article
692
Book / Working Paper
11
Type of publication (narrower categories)
All
Article in journal
686
Aufsatz in Zeitschrift
686
Hochschulschrift
7
Aufsatz im Buch
6
Book section
6
Conference paper
5
Konferenzbeitrag
5
Thesis
2
Aufsatzsammlung
1
more ...
less ...
Language
All
English
694
German
9
Author
All
Folse, Judith Anne Garretson
6
Han, Heesup
6
Qu, Hailin
6
Ahn, Jiseon
5
Alnawas, Ibrahim
4
Back, Ki-Joon
4
Bock, Dora E.
4
Cai, Ruiying
4
Hur, Won-Moo
4
Lee, Lindsey
4
Madera, Juan M.
4
Mattila, Anna S.
4
Prashar, Sanjeev
4
Ribeiro, Manuel Alector
4
Alrawadieh, Zaid
3
Babin, Barry J.
3
Barnes, Donald C.
3
Bilgihan, Anil
3
Calvo-Porral, Cristina
3
Cervera-Taulet, Amparo
3
Chi, Nai-Wen
3
Chua, Bee-Lia
3
Cobanoglu, Cihan
3
Feng, Yuqiang
3
Garg, Ruchi
3
Groth, Markus
3
Guchait, Priyanko
3
Hanks, Lydia
3
Hou, Fujun
3
Huan, Tzung-cheng
3
Hussain, Khalid
3
Junaid, Muhammad
3
Kataria, Aarti
3
Kidwell, Blair
3
Kulshreshtha, Kushagra
3
Ladhari, Riadh
3
Lee, Choong-Ki
3
Lohmann, Katja
3
Lu, Jiandong
3
Lévy Mangin, Jean-Pierre
3
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
2
Technische Universität Chemnitz
1
Published in...
All
International journal of hospitality management
54
Journal of retailing and consumer services
39
Journal of business research : JBR
38
The journal of services marketing
17
Tourism management perspectives : TMP
16
Journal of hospitality marketing & management
15
Journal of travel and tourism marketing
15
The journal of product & brand management
12
Psychology & marketing
11
Service business
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Tourism management : research, policies, practice
10
The journal of brand management : an international journal
9
The service industries journal
9
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Asia Pacific journal of marketing and logistics
7
International journal of contemporary hospitality management
7
International journal of market research
7
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
7
European journal of marketing : EJM
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of marketing analytics : JMA
6
Journal of service management
6
Journal of service theory and practice : JSTP
6
Services marketing quarterly
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism review
6
European journal of marketing
5
Global business review
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of retail and distribution management
5
Journal of air transport management
5
Journal of service research
5
The international journal of bank marketing : IJBM
5
The journal of business & industrial marketing
5
International journal of business excellence : IJBEX
4
Journal of business ethics : JOBE
4
Journal of consumer marketing
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
more ...
less ...
Source
All
ECONIS (ZBW)
703
Showing
1
-
10
of
703
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer emotions in service robot encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele
;
Lin, Zhibin
;
Li, Yulei
;
Lu, Xiaoqian
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
Saved in:
2
Customer service quality, emotional brand attachment and customer citizenship behaviors : findings from an emerging higher education market
Sharif, Khurram
;
Lemine, Mouna Sidi
- In:
Journal of marketing for higher education
34
(
2024
)
1
,
pp. 18-43
Persistent link: https://www.econbiz.de/10014566927
Saved in:
3
Sustainable development in brand loyalty : exploring the dynamics of corporate social responsibility, customer attitudes, and emotional contagion
Yuan, Jingbo
;
Shahzad, Muhammad Faisal
;
Waheed, Abdul
; …
- In:
Corporate social responsibility and environmental management
31
(
2024
)
2
,
pp. 1042-1051
Persistent link: https://www.econbiz.de/10014507063
Saved in:
4
Beyond looks : how designer cues win over customers through social value, self-expression, and design involvement
Idemen, Elif
;
Elmadag, A. Banu
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 186-206
Persistent link: https://www.econbiz.de/10014511627
Saved in:
5
"From fail to prevail" : how a salesperson's communication sentiment influences consumer forgiveness in service failures focusing on the role of consumer self-construal
Luo, Jieqiong
;
Yoo, Je Eun
;
Park, Jeong Eun
- In:
Journal of global scholars of marketing science : …
34
(
2024
)
2
,
pp. 231-252
Persistent link: https://www.econbiz.de/10014511630
Saved in:
6
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Yeong, Wai Mun
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
7
Comparing the effects of tourists' perceptions of residents' emotional solidarity and tourists' emotional solidarity on trip satisfaction and word-of-mouth intentions
Lai, Ivan K. W.
;
Wong, Jose Weng Chou
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
1
,
pp. 136-152
Persistent link: https://www.econbiz.de/10014581712
Saved in:
8
When tourists are angry or fearful : (in)effectiveness of emotion regulation in changing behavioral intention
Tan, Karen Pei-Sze
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
4
,
pp. 796-817
Persistent link: https://www.econbiz.de/10014582400
Saved in:
9
The impact of consumer personality and social network position on brand community engagement
Akdevelioglu, Duygu
;
Kara, Selcan
;
Perotti, Victor
- In:
The journal of brand management : an international journal
31
(
2024
)
3
,
pp. 235-250
Persistent link: https://www.econbiz.de/10014583569
Saved in:
10
Brand addiction's mediation of brand love and loyalty's effect on compulsive buying : the case of human brands
Rodrigues, Paula Cristina Lopes
;
Junaid, M.
;
Sousa, Ana
; …
- In:
The journal of brand management : an international journal
31
(
2024
)
4
,
pp. 382-400
Persistent link: https://www.econbiz.de/10014583643
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->