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~accessRights:"restricted"
~subject:"Customer satisfaction"
~subject:"Lieferkette"
~subject:"United States"
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Customer satisfaction
Lieferkette
United States
Electronic Commerce
5,596
E-commerce
5,370
Online-Handel
4,443
Online retailing
4,442
Consumer behaviour
2,895
Konsumentenverhalten
2,895
Online-Marketing
1,376
Internet marketing
1,367
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1,125
Social web
1,125
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985
Digitalisierung
913
Digitization
866
Einzelhandel
856
Retail trade
850
Relationship marketing
825
Beziehungsmarketing
824
Digital platform
735
Digitale Plattform
735
Viral marketing
620
Virales Marketing
620
Kundenzufriedenheit
611
Dienstleistungsqualität
456
Service quality
456
Informationstechnik
440
Confidence
423
Information technology
423
Vertrauen
423
e-commerce
404
Distribution channel
387
Vertriebsweg
387
Supply chain
378
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Choi, Tsan-Ming
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Xu, Xun
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Pratap, Saurabh
6
Rana, Nripendra P.
6
Dan, Bin
5
Cavallo, Alberto
4
Cheng, T. C. E.
4
Einav, Liran
4
Gorodnichenko, Yuriy
4
Levin, Jonathan
4
Li, Xiang
4
Liu, Molin
4
Moriuchi, Emi
4
Parayitam, Satyanarayana
4
Parcu, Pier Luigi
4
Shah, Bhavin J.
4
Talavera, Oleksandr
4
Tandon, Urvashi
4
Verma, Pranay
4
Wang, Yuyan
4
Adil, Mohd
3
Anderson, Rolph E.
3
Baier, Daniel
3
Bradley, Graham L.
3
Brennan, Timothy John
3
Chen, Kebing
3
Chen, Ying-Ju
3
Crew, Michael A.
3
Daultani, Yash
3
Gajjar, Hasmukh
3
Gao, Dandan
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Guo, Xiaolong
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Heinemann, Gerrit
3
Jain, Nikunj Kumar
3
Jin, Ginger Zhe
3
Khan, Mohammed Naved
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Kim, Jong Min
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Kumar, Vikas
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Li, Hengyun
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Conference on Postal and Delivery Economics <24., 2016, Florenz>
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Conference on Postal and Delivery Economics <27., 2019, Dublin>
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Conference “Competition on the Internet” <2013, München>
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Ludwig-Maximilians-Universität München
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National Bureau of Economic Research
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Springer Malaysia Representative Office
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Journal of retailing and consumer services
76
International journal of production economics
34
International journal of production research
33
European journal of operational research : EJOR
26
Transportation research / E : an international journal
26
Journal of internet commerce
23
Journal of business research : JBR
22
SpringerLink / Bücher
17
International journal of electronic marketing and retailing : IJEMR
16
Working paper / National Bureau of Economic Research, Inc.
16
International journal of hospitality management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
14
Asia Pacific journal of marketing and logistics
12
Electronic commerce research
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of logistics : research and applications
12
Omega : the international journal of management science
11
International journal of retail and distribution management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
International journal of business information systems : IJBIS
9
International journal of e-business research : an official publication of the Information Resources Management Association
9
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
9
Journal of strategic marketing
9
Service business
9
Information systems and e-business management : ISeB
8
International transactions in operational research : a journal of the International Federation of Operational Research Societies
8
Journal of hospitality marketing & management
8
Journal of retailing
8
Manufacturing & service operations management : M & SOM
8
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
Tourism management : research, policies, practice
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
International journal of quality & reliability management
7
International journal of services and operations management : IJSOM
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Springer eBook Collection / Business and Economics
7
Technological forecasting & social change : an international journal
7
Electronic markets : the international journal on networked business
6
International journal of contemporary hospitality management
6
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ECONIS (ZBW)
1,152
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21
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21
An artificial-intelligence-enabled sustainable supply chain model for B2C E-commerce business in the international trade
Qi, Bitian
;
Shen, Yanbo
;
Xu, Tieyu
- In:
Technological forecasting & social change : an …
191
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014331448
Saved in:
22
If you don't care, I will switch : online retailers' behaviour on third-party logistics services
Abdul Hafaz Ngah
;
Thurasamy Ramayah
;
Han, Heesup
- In:
International journal of physical distribution and …
53
(
2023
)
7/8
,
pp. 813-837
Persistent link: https://www.econbiz.de/10014331839
Saved in:
23
The causal effects of online dating apps : evidence from U.S. colleges
Buyukeren, Berkeren
;
Makarin, Alexey
;
Xion, Heyu
-
2023
Persistent link: https://www.econbiz.de/10014335542
Saved in:
24
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
25
Voluntary information disclosure of an e-commerce platform under reselling, marketplace, and hybrid selling
Shi, Jia
;
Chu, Lap Keung
;
Luo, Huajiang
- In:
International journal of production economics
265
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014437581
Saved in:
26
Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country
Quan Hong Nguyen
;
Tho Thi Anh Nguyen
;
Linh Thuy Nguyen
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10014439824
Saved in:
27
Dark stores in the City of Light : Geographical and transportation impacts of "quick commerce" in Paris
Buldeo Rai, Heleen
;
Mariquivoi, Joséphine
;
Schorung, …
- In:
Research in transportation economics
100
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014456378
Saved in:
28
A comparison between E-TailQ and ES-Qual for measuring e-service quality in the retail industry : an emerging economy case
Zia, Sumreen
;
Rafique, Raza
;
Ur Rehman, Hakeem
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2228-2254
Persistent link: https://www.econbiz.de/10014456864
Saved in:
29
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
Saved in:
30
Supply chain channel structure with online platform and dual-purpose firms
Huang, Song
;
Gao, Yuqing
;
Wang, Yun
- In:
Transportation research / E : an international journal
180
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014461305
Saved in:
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