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~accessRights:"restricted"
~subject:"Dienstleistungsqualität"
~subject:"Electronic Commerce"
~type:"article"
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Dienstleistungsqualität
Electronic Commerce
Mobile Anwendung
604
Mobile application
604
Consumer behaviour
277
Konsumentenverhalten
277
Mobile communications
232
Mobilkommunikation
232
Mobile Business
190
Mobile business
190
Innovation adoption
185
Innovationsakzeptanz
185
Mobile phone
87
Mobiltelefon
87
Internet marketing
70
Online-Marketing
70
Customer satisfaction
62
Kundenzufriedenheit
62
Beziehungsmarketing
57
Relationship marketing
57
Anwendungssoftware
52
Application software
52
Online retailing
47
Online-Handel
47
Mobile apps
43
Service quality
43
Einzelhandel
40
Innovation diffusion
40
Innovationsdiffusion
40
Retail trade
40
Data protection
34
Datenschutz
34
Brand management
33
Markenführung
33
USA
33
United States
33
mobile apps
33
Mobile Marketing
31
Mobile marketing
31
Electronic Banking
30
Electronic banking
30
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63
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1
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Ahuja, Vandana
2
Lee, Crystal T.
2
Sajad Rezaei
2
Swani, Kunal
2
Tseng, Timmy H.
2
Ahn, Jiseon
1
Al Khateeb, Amr
1
AlJanahi, Alia
1
Alavi, Shirin
1
Alkhaldi, Ayman N.
1
Alnawas, Ibrahim
1
Anand, Komal
1
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1
Arslan, Seda
1
Arya, Vikas
1
Au, Wai Ching
1
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1
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1
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1
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1
Bhatt, Kedar
1
Bing, Sun
1
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1
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1
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1
Chatterjee, Ravi
1
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1
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1
Chintagunta, Pradeep K.
1
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1
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Journal of retailing and consumer services
7
Technological forecasting & social change : an international journal
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business information systems : IJBIS
2
International journal of consumer studies
2
International journal of networking and virtual organisations : IJNVO
2
International journal of retail and distribution management
2
Journal of hospitality marketing & management
2
Apps management and e-commerce transactions in real-time
1
Asia-Pacific journal of business administration
1
Australasian marketing journal
1
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
1
Decision sciences
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information economics and policy : IEP
1
Information systems and e-business management : ISeB
1
Information systems research : ISR
1
Information technology and management
1
International journal of bank marketing
1
International journal of business innovation and research : IJBIR
1
International journal of contemporary hospitality management
1
International journal of electronic business : IJEB
1
International journal of enterprise information systems : an official publication of the Information Resources Management Association
1
International journal of hospitality management
1
International journal of innovation and technology management
1
International journal of services, economics and management
1
International journal of trade and global markets
1
International review on public and non-profit marketing
1
Journal of business research : JBR
1
Journal of business venturing
1
Journal of emerging technologies in Accounting
1
Journal of financial services marketing : JFSM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality and tourism insights
1
Journal of information & knowledge management : JIKM
1
Journal of internet commerce
1
Journal of management analytics
1
Journal of marketing
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing research
1
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64
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1
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
2
Uncovering the quality factors driving the success of mobile payment apps
Yi, Jisu
;
Kim, Jongdae
;
Oh, Yun Kyung
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014462180
Saved in:
3
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
4
Mobile applications (apps) as service provider actors
Orsingher, Chiara
;
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
- In:
International journal of consumer studies
48
(
2024
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014531551
Saved in:
5
Can travel apps improve tourists' intentions? : investigating the drivers of Chinese Gen Y users' experience
Gao, Ziyi
;
Hwa, Jacky Cheah Jun
;
Lim Xin Jean
;
Ng, Siew Imm
- In:
Journal of vacation marketing
30
(
2024
)
3
,
pp. 505-534
Persistent link: https://www.econbiz.de/10014631998
Saved in:
6
Healthcare apps' purchase intention : a consumption values perspective
Chakraborty, Debarun
;
Paul, Justin
- In:
Technovation : the international journal of …
120
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014476559
Saved in:
7
Matching audio/video app features with young user preferences : an integrated approach
Lin, Chin-Feng
;
Fu, Chen-Su
;
Wu, Chi-Yun
- In:
International journal of consumer studies
47
(
2023
)
5
,
pp. 1810-1823
Persistent link: https://www.econbiz.de/10014335641
Saved in:
8
Modeling customer experience with public sector smartphone apps : a mixed methods study in the UAE
AlJanahi, Alia
;
Parahoo, Sanjai Kumar
- In:
International review on public and non-profit marketing
20
(
2023
)
4
,
pp. 813-827
Persistent link: https://www.econbiz.de/10014437256
Saved in:
9
Factors influencing the adoption of mobile app during the COVID-19 pandemic
Lee, Tag
;
Wong, Amy
- In:
International journal of services, economics and management
14
(
2023
)
4
,
pp. 376-395
Persistent link: https://www.econbiz.de/10014430136
Saved in:
10
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
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