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~accessRights:"restricted"
~subject:"Passenger ship"
~type_genre:"Aufsatz im Buch"
~type_genre:"Übersichtsarbeit"
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Customer retention
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Breitner, Michael H.
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Cruise business development : safety, product design and human capital
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ECONIS (ZBW)
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Cruise customer loyalty improvement with social media
Heinze, Imke
;
Guhr, Nadine
;
Breitner, Michael H.
- In:
Cruise business development : safety, product design …
,
(pp. 157-174)
.
2016
Persistent link: https://www.econbiz.de/10011474263
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Creating loyal customers : threee generations of cruise travellers
Wiscombe, Caroline Ann
- In:
Cruise business development : safety, product design …
,
(pp. 175-189)
.
2016
Persistent link: https://www.econbiz.de/10011474264
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