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~institution:"Excellence-in-Service-Konferenz <5., 2015, Koblenz>"
~institution:"GABAL-Verlag GmbH"
~institution:"Konferencja naukowa doktorantów ; IX (Szczecin) : 2013.05.11"
~isPartOf:"Reihe Dienstleistungsmanagement, Dienstleistungsmarketing"
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Excellence-in-Service-Konferenz <5., 2015, Koblenz>
GABAL-Verlag GmbH
Konferencja naukowa doktorantów ; IX (Szczecin) : 2013.05.11
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Center for Service Excellence
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Universität Koblenz-Landau
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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Kundenbindung durch kosteneffiziente Service Excellence : Strategien - Konzepte - Best-Practices : Konferenzband der 5. Excellence-in-Service-Konferenz EXIS
Gouthier, Matthias
(
ed.
)
-
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
-
2016
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1. Auflage
Persistent link: https://www.econbiz.de/10011520402
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