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Search: subject:"Customer's Satisfaction"
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Customer satisfaction
3
Kundenzufriedenheit
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Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Electronic Shopping
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Konsumentenverhalten
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Online retailing
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Online-Handel
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Reklamation
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Competition
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Handelsmarke
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Kaufentscheidung
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Kaufverhalten
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Multichannel strategy
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Multikanalvertrieb
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Purchase decision
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Store brand
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Aswege, Frederike von
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Hellemann, Niklas Jan
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Lukner, Stefanie
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RWTH Aachen
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
27
Springer Fachmedien Wiesbaden
23
Verlag Dr. Kovač
11
Books on Demand GmbH <Norderstedt>
7
National Bureau of Economic Research
7
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
6
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
6
Nomos Verlagsgesellschaft
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Economics Institute for Research (SIR), Handelshögskolan i Stockholm
4
Erasmus Research Institute of Management
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HAL
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International Telecommunications Society (ITS)
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Universität <Göttingen> / Department für Agrarökonomie und Rurale Entwicklung
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Dipartimento di Economia, Management e Metodi Quantitativi (DEMM), Università degli Studi di Milano
3
European Association of Agricultural Economists - EAAE
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
3
Faculteit Economie en Bedrijfskunde, Universiteit Gent
3
IGI Global
3
Shaker Verlag
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Technische Universität Hamburg
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Université Paris-Dauphine (Paris IX)
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Academy of Marketing Science
2
De Gruyter Oldenbourg
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Deutsche Marketing-Vereinigung
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Eric Cuvillier <Firma>
2
Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
2
Forschungsgemeinschaft Qualitätssicherung
2
Fördergesellschaft Marketing an der Universität Augsburg
2
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
2
Harvard Graduate School of Business Administration
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ISM University of Management and Economics
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Information Resources Management Association
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Maastricht School of Management (MSM)
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Mathematica Policy Research
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Munich Business School
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Programa Interuniversitario de Doctorado en Nuevas Tendencias en Dirección de Empresas, Facultad de Cièncias Económicas y Empresariales
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Technische Universität Braunschweig
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ECONIS (ZBW)
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Understanding antecedents and outcomes of private label brand choice : an empirical analysis in a multichannel context
Lukner, Stefanie
-
2021
Persistent link: https://www.econbiz.de/10013260157
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2
Understanding antecedents and moderators of post-complaint customer purchase behavior in online retailing
Aswege, Frederike von
-
2020
Persistent link: https://www.econbiz.de/10012403851
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3
Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
-
2017
Persistent link: https://www.econbiz.de/10011705406
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