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~isPartOf:"AMS review : official publication of the Academy of Marketing Science"
~isPartOf:"Public management review"
~subject:"Service quality"
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Search: subject_exact:"Dienstleistung"
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Service quality
Dienstleistung
12
Services
12
Dienstleistungsqualität
6
Dienstleistungsinnovation
5
Service innovation
5
Gesundheitswesen
4
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Service-Dominant Logic
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public service systems
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D'Lima, Danielle
1
Fulop, Naomi J.
1
Gallan, Andrew S.
1
Helkkula, Anu
1
Hudson, Emma
1
Lindqvist, Katja
1
Morris, Stephen
1
Patrício, Lia
1
Rossi, Paula
1
Scott, Donald Robert
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1
Swart, Nick
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Teixeira, Jorge Grenha
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Trischler, Jakob
1
Turner, Simon
1
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AMS review : official publication of the Academy of Marketing Science
Public management review
The journal of services marketing
27
Journal of service management
24
Journal of service research : JSR
19
SpringerLink / Bücher
14
The service industries journal
14
Journal of service research
13
International journal of hospitality management
12
Journal of retailing and consumer services
11
Services marketing quarterly
10
Gabler Edition Wissenschaft
8
Journal of business research : JBR
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of production economics
5
International journal of quality and service sciences
5
International journal of services technology and management
5
Schriftenreihe innovatives Dienstleistungsmanagement
5
Service business
5
European review of service economics and management
4
International journal of services and operations management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service theory and practice
4
Journal of service theory and practice : JSTP
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Springer eBook Collection / Business and Economics
4
The journal of business & industrial marketing
4
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
3
Gabler Research
3
Gabler-Edition Wissenschaft
3
International journal of contemporary hospitality management
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of the Academy of Marketing Science
3
Journal of the Operational Research Society : OR
3
Operations research
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Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
3
A Research Agenda for Service Marketing
2
Berichte aus Energie- und Umweltforschung
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ECONIS (ZBW)
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
3
Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Rossi, Paula
;
Tuurnas, Sanna
- In:
Public management review
23
(
2021
)
2
,
pp. 254-275
Persistent link: https://www.econbiz.de/10012390679
Saved in:
4
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
5
A service design approach to healthcare innovation : from decision-making to sense-making and institutional change
Patrício, Lia
;
Teixeira, Jorge Grenha
;
Vink, Josina
- In:
AMS review : official publication of the Academy of …
9
(
2019
)
1/2
,
pp. 115-120
Persistent link: https://www.econbiz.de/10012113581
Saved in:
6
Designing public services : the usefulness of three service design methods for identifying user experiences
Trischler, Jakob
;
Scott, Donald Robert
- In:
Public management review
18
(
2016
)
5
,
pp. 718-739
Persistent link: https://www.econbiz.de/10011485866
Saved in:
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