Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Year of publication: |
2021
|
---|---|
Authors: | Rossi, Paula ; Tuurnas, Sanna |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 23.2021, 2, p. 254-275
|
Subject: | complexity-informed research | Conflict | public management | public service systems | service ecosystem | value co-creation | Öffentliche Dienstleistung | Public services | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Nonprofit-Management | Nonprofit management | Dienstleistung | Services | Dienstleistungsqualität | Service quality | Komplexe Systeme | Complex systems | Service-Dominant Logic | Service-dominant logic |
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