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~isPartOf:"Accounting perspectives : a journal of The Canadian Academic Accounting Association"
~subject:"Theory"
~subject:"service failure"
~subject:"service recovery"
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Accounting perspectives : a journal of The Canadian Academic Accounting Association
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Service recovery via Twitter : an exploration of responses to consumer complaints
Istanbulluoglu, Doga
;
Oz, Seda
- In:
Accounting perspectives : a journal of The Canadian …
22
(
2023
)
4
,
pp. 435-460
Persistent link: https://www.econbiz.de/10014450989
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