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~isPartOf:"Administrative Sciences : open access journal"
~isPartOf:"Human resource management"
~isPartOf:"International employment relations review"
~isPartOf:"International journal of production economics"
~subject:"Australia"
~type_genre:"Aufsatz in Zeitschrift"
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Burgess, John
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Connell, Julia
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Administrative Sciences : open access journal
Human resource management
International employment relations review
International journal of production economics
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
4
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
3
Australian bulletin of labour
2
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Employment relations record
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International journal of employment studies
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Journal of vocational behavior
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ECONIS (ZBW)
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1
Australian call centres : time to search for a new management model?
Connell, Julia
;
Hannif, Zeenobyah
;
Burgess, John
- In:
International employment relations review
15
(
2009
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10008698759
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2
Employment issues in Australian public sector call centres : differences and similarities with the private sector
Burgess, John
;
Connell, Julia
;
Hannif, Zeenobiqah
- In:
International employment relations review
11
(
2005
)
1/2
,
pp. 1-19
Persistent link: https://www.econbiz.de/10003336232
Saved in:
3
The use of nationally recongnised training in call centres
Smith, Erica
;
McIntosh, Malcolm
;
Smith, Andy
- In:
International employment relations review
10
(
2004
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10003127983
Saved in:
4
Perceptions of Australian trade unions by call centre staff : an exploratory study using means end chain analysis
Cantrick-Brooks, Bernadine
- In:
International employment relations review
10
(
2004
)
2
,
pp. 133-152
Persistent link: https://www.econbiz.de/10003128014
Saved in:
5
Computer technology, leadership and subordinate intention to turnover in call centres
Wallace, Catriona
;
Eagleson, Geoff K.
- In:
International employment relations review
10
(
2004
)
2
,
pp. 153-173
Persistent link: https://www.econbiz.de/10003128025
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