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~isPartOf:"Annales Universitatis Mariae Curie-Skłodowska / H"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"Business intelligence system"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~subject:"Evaluation"
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Business intelligence system
Consumer behaviour
Dienstleistungsqualität
Evaluation
IT service provider
6
IT-Dienstleister
6
Betriebliches Informationssystem
2
Information management
2
Informationsmanagement
2
Service quality
2
USA
2
United States
2
Balanced Scorecard
1
Balanced scorecard
1
Balanced scorecard (BSC)
1
Bank
1
Bewertung
1
Business model
1
Business process management
1
Causal relationships
1
Cloud Computing
1
Cloud computing
1
Consultancy services
1
Coordination
1
Customer satisfaction
1
Empirical method
1
Empirische Methode
1
Erfolgsfaktor
1
Experiment
1
Free trial
1
Geschäftsmodell
1
IS success models
1
IT Services
1
IT services
1
Information system
1
Informationssystem
1
Internal services
1
Interne Dienstleistung
1
Knowledge management
1
Konsumentenverhalten
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English
4
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Gorla, Narasimhaiah
1
Kettinger, William J.
1
Lewis, Lundy
1
McNaughton, Blake
1
Park, Sung-hee Sunny
1
Pilarczyk, Karolina
1
Ray, Pradeep Kanta
1
Smith, Jeffery S.
1
Somers, Toni M.
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Annales Universitatis Mariae Curie-Skłodowska / H
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
HMD : Praxis der Wirtschaftsinformatik
9
SpringerLink / Bücher
5
International journal of business information systems : IJBIS
4
Progress in IS
4
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
4
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
3
Information systems research : ISR
3
Managing outsourcing relationships
3
Springer eBook Collection / Business and Economics
3
ZEW discussion papers
3
China's emerging outsourcing capabilities : the services challenge
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Discussion paper
2
European management journal
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
2
Managed Services : IT-Sourcing der nächsten Generation
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Management, Prozessgestaltung, Kundenperspektive
2
Service business
2
The Oxford handbook of inter-organizational relations
2
The practice of outsourcing : from information systems to BPO and offshoring
2
Working papers / Institut für Wirtschaftsinformatik der Universität Bern
2
Zeitschrift der Unternehmensberatung : ZUb
2
Acta Universitatis Danubius / Oeconomica
1
Action-based quality management : strategy and tools for continuous improvement
1
Advanced outsourcing practice : rethinking ITO, BPO and cloud services
1
African journal of business and economic research : AJBER
1
Arbeitspapier / CHE, Centrum für Hochschulentwicklung <Gütersloh>
1
Arbeitspapiere des Fachbereichs Wirtschafts- und Sozialwissenschaften / Bergische Universität Wuppertal
1
Benchmarking : Leitfaden für den Vergleich mit den Besten
1
Benchmarking : an international journal ; BIJ
1
Berichte aus der Wirtschaftsinformatik
1
Business intelligence : ein Mehrwert für das Unternehmen? ; Tagungsband zum 7. Berlin-Brandenburger SAP-Forum der Fachhochschule Brandenburg am 12. Juni 2008
1
Cogent business & management
1
Commercial management of projects : defining the discipline
1
Die moderne Finanzfunktion : Strategien, Organisationen und Prozesse
1
Dienstleistungen : Vision 2020 ; Herkunft und Zukunft wichtiger Service-Branchen in Deutschland
1
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ECONIS (ZBW)
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1
Importance of management information system in banking sector
Pilarczyk, Karolina
- In:
Annales Universitatis Mariae Curie-Skłodowska / H
50
(
2016
)
2
,
pp. 69-80
Persistent link: https://www.econbiz.de/10011708905
Saved in:
2
The impact of IT outsourcing on information systems success
Gorla, Narasimhaiah
;
Somers, Toni M.
- In:
Information & management : the internat. journal of …
51
(
2014
)
3
,
pp. 320-335
Persistent link: https://www.econbiz.de/10010375811
Saved in:
3
Designing an evaluation framework for IT service management
McNaughton, Blake
;
Ray, Pradeep Kanta
;
Lewis, Lundy
- In:
Information & management : the internat. journal of …
47
(
2010
)
4
,
pp. 219-225
Persistent link: https://www.econbiz.de/10003989769
Saved in:
4
Understanding the consequences of information systems service quality on IS service reuse
Kettinger, William J.
;
Park, Sung-hee Sunny
;
Smith, …
- In:
Information & management : the internat. journal of …
46
(
2009
)
6
,
pp. 335-341
Persistent link: https://www.econbiz.de/10003876657
Saved in:
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