The impact of IT outsourcing on information systems success
Year of publication: |
2014
|
---|---|
Authors: | Gorla, Narasimhaiah ; Somers, Toni M. |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 51.2014, 3, p. 320-335
|
Subject: | Service quality | IS success models | Outsourcing | Usefulness | Usage | User satisfaction | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Informationssystem | Information system | Betriebliches Informationssystem | Business intelligence system | Erfolgsfaktor | Success factor | IT-Dienstleister | IT service provider |
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