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~isPartOf:"Annals of Faculty of Economics"
~isPartOf:"Total quality management & business excellence"
~language:"eng"
~language:"und"
~person:"Ruso, Jelena"
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Dienstleistungsqualität
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ISO 9004:2018
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Total quality management & business excellence
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ISO 9004 maturity model for quality in industry 4.0
Glogovac, Maja
;
Ruso, Jelena
;
Maricic, Milica
- In:
Total quality management & business excellence
33
(
2022
)
5
,
pp. 529-547
Persistent link: https://www.econbiz.de/10013166897
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