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~isPartOf:"Applied economics"
~isPartOf:"Journal of banking & finance"
~isPartOf:"Journal of business research : JBR"
~subject:"Firm performance"
~subject:"Kundenzufriedenheit"
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Firm performance
Kundenzufriedenheit
Measurement
191
Messung
184
Performance measurement
156
Performance-Messung
156
Theorie
56
Theory
56
Portfolio selection
52
Portfolio-Management
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Gudergan, Siegfried P.
2
Adams, Michael B.
1
Akter, Shahriar
1
Amado, Carla A. F.
1
Anderson, Sidney T.
1
Ayanso, Anteneh
1
Aydiner, Arafat Salih
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1
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Botella-Carrubi, Dolores
1
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1
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1
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1
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1
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1
Carrión, Gabriel Cepeda
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1
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1
Delen, Dursun
1
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1
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Applied economics
Journal of banking & finance
Journal of business research : JBR
International journal of hospitality management
37
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
37
Total quality management & business excellence
31
International journal of production economics
27
International journal of productivity and quality management : IJPQM
26
The international journal of productivity and performance management : IJPPM
25
International journal of production research
24
Benchmarking : an international journal ; BIJ
21
SpringerLink / Bücher
21
The international journal of productivity and performance management
20
International journal of quality & reliability management
19
Journal of retailing and consumer services
19
Public performance & management review
19
International journal of contemporary hospitality management
18
Journal of business ethics : JOBE
18
The TQM journal : the international review of organizational improvement
18
The service industries journal
18
Tourism management : research, policies, practice
18
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
17
Cogent business & management
16
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
International journal of business performance management
14
The journal of business & industrial marketing
14
International journal of services and operations management
13
International journal of business excellence : IJBEX
12
International journal of business excellence
11
International journal of business information systems : IJBIS
11
Journal of management : JOM
11
Public management review
11
Tourism economics : the business and finance of tourism and recreation
11
Benchmarking : an international journal
10
Business process management journal
10
International journal of business and globalisation : IJBG
10
International journal of innovation management
10
Journal of Asian finance, economics and business : JAFEB
10
Journal of industrial engineering and management : JIEM
10
Journal of management accounting research : JMAR
10
Measuring business excellence : the journal of organizational performance management
10
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ECONIS (ZBW)
55
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1
Measuring service quality with text analytics : considering both importance and performance of consumer opinions on social and non-social online platforms
Lu, Lin
;
Xu, Pei
;
Wang, Yen-Yao
;
Wang, Yu
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014468560
Saved in:
2
The Drucker intangibles
measurement
system : an academic perspective
Crosby, Lawrence A.
;
Ghanbarpour, Tohid
- In:
Journal of business research : JBR
155
(
2023
)
2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10013492788
Saved in:
3
A Rasch analysis of service performance in a tourism context
Brush, Gregory J.
;
Soutar, Geoffrey N.
- In:
Journal of business research : JBR
139
(
2022
),
pp. 338-353
Persistent link: https://www.econbiz.de/10013194445
Saved in:
4
Strategic human capital analytics and organisation performance : the mediating effects of managerial decision-making
Samson, Kelly
;
Bhanugopan, Ramudu
- In:
Journal of business research : JBR
144
(
2022
),
pp. 637-649
Persistent link: https://www.econbiz.de/10013185023
Saved in:
5
Customer mindset metrics : a systematic evaluation of the net promoter score (NPS) vs. alternative calculation methods
Baehre, Sven
;
O'Dwyer, Michele
;
O'Malley, Lisa
;
Story, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 353-362
Persistent link: https://www.econbiz.de/10013325614
Saved in:
6
Working capital management efficiency, managerial ability, and firm performance : new insights
Banerjee, Pradip
;
Deb, Soumya Guha
- In:
Applied economics
56
(
2024
)
33
,
pp. 4001-4018
Persistent link: https://www.econbiz.de/10014559248
Saved in:
7
Performance feedback and enterprise digital transformation
Li, Rui
;
Rao, Jing
;
Wan, Liangyong
- In:
Applied economics
56
(
2024
)
23
,
pp. 2720-2737
Persistent link: https://www.econbiz.de/10014526092
Saved in:
8
Measuring customer experience quality : the EXQ scale revisited
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
Journal of business research : JBR
126
(
2021
),
pp. 624-633
Persistent link: https://www.econbiz.de/10012494329
Saved in:
9
The interlink between digitalization, sustainability, and performance : an Italian context
Broccardo, Laura
;
Truant, Elisa
;
Dana, Leo Paul
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014280342
Saved in:
10
Subsidiary performance
measurement
in international business research : a systematic review and future directions
Gundelach, Henrik
;
Nielsen, Bo Bernhard
- In:
Journal of business research : JBR
169
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014468552
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