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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Journal of consumer research : JCR ; an interdisciplinary bimonthly"
~subject:"Kundenzufriedenheit"
~subject:"Theory"
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Kundenzufriedenheit
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Consumer behaviour
1,261
Konsumentenverhalten
1,261
Brand image
173
Markenimage
173
USA
172
United States
172
Brand management
160
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160
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123
Relationship marketing
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Anisimova, Tatiana
2
Jain, Nikunj Kumar
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Janiszewski, Chris A.
2
Jebarajakirthy, Charles
2
Lee, Dae Hui
2
Okumuş, Abdullah
2
Ordabayeva, Nailya
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Talukdar, Debabrata
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Wang, Jing
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1
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1
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Asia Pacific journal of marketing and logistics
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Journal of consumer research : JCR ; an interdisciplinary bimonthly
Journal of retailing and consumer services
366
Journal of business research : JBR
206
International journal of hospitality management
193
The journal of services marketing
102
NBER working paper series
93
Journal of hospitality marketing & management
92
Journal of travel and tourism marketing
88
Working paper / National Bureau of Economic Research, Inc.
84
NBER Working Paper
81
International journal of contemporary hospitality management
80
Cogent business & management
74
Discussion paper / Centre for Economic Policy Research
71
Management science : journal of the Institute for Operations Research and the Management Sciences
70
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
61
Psychology & marketing
61
Tourism management : research, policies, practice
59
Economics letters
57
Journal of economic psychology : research in economic psychology and behavioral economics
57
Services marketing quarterly
57
Gabler Edition Wissenschaft
56
Europäische Hochschulschriften / 5
55
International journal of industrial organization
55
European journal of operational research : EJOR
53
Journal of economic behavior & organization : JEBO
51
The service industries journal
50
European journal of marketing : EJM
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
SpringerLink / Bücher
46
Journal of strategic marketing
42
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
42
Service business
42
The American economic review
41
CESifo working papers
39
Journal of service research : JSR
39
Journal of the Academy of Marketing Science
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
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ECONIS (ZBW)
131
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1
Impact of virtual reality immersion on customer experience : moderating effect of cross-sensory compensation and social interaction
Mou, Yupeng
;
Fan, Jiao
;
Ding, Zhihua
;
Khan, Inayat
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 26-47
Persistent link: https://www.econbiz.de/10014486651
Saved in:
2
Keeping the ball rolling : using the S-O-R framework to investigate the determinants of football fan loyalty
Rahman, Mohammad M.
;
Rosenberger, Philip J., III.
;
Yun, …
- In:
Asia Pacific journal of marketing and logistics
36
(
2024
)
1
,
pp. 122-147
Persistent link: https://www.econbiz.de/10014486672
Saved in:
3
One-of-a-kind products : leveraging strict uniqueness in mass customization
Krause, Franziska
;
Görgen, Jonas
;
Bellis, Emanuel de
; …
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
4
,
pp. 823-840
Persistent link: https://www.econbiz.de/10014451296
Saved in:
4
Do satisfied customers recommend restaurants? : the moderating effect of engagement on social networks on the relationship between satisfaction and eWOM
Chinelato, Flavia Braga
;
Oliveira, Alessandro Silva de
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2765-2784
Persistent link: https://www.econbiz.de/10014430284
Saved in:
5
The dark side of mobile apps : when and how technical security matters for in-app purchases?
Liu, Yulong
;
Chung, Henry F. L.
;
Zhang, Zuopeng
;
Wu, Mian
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
12
,
pp. 2965-2982
Persistent link: https://www.econbiz.de/10014486562
Saved in:
6
An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan : the role of value, trust and engagement
Moriuchi, Emi
;
Takahashi, Ikuo
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 560-581
Persistent link: https://www.econbiz.de/10014285856
Saved in:
7
Sustaining customer loyalty of fresh food e-tailers : an empirical study in China
Cui, Li
;
He, Shanshan
;
Deng, Hepu
;
Wang, Xiaoyi
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
3
,
pp. 669-686
Persistent link: https://www.econbiz.de/10014285872
Saved in:
8
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
9
The trinity of extended service quality, distinct perceived value, and customer loyalty facilitators
Lee, Dae Hui
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1262-1287
Persistent link: https://www.econbiz.de/10014285992
Saved in:
10
Does social exclusion lead to a decrease in green consumption? : the roles of loss of control and unwillingness to sacrifice
Wang, Jing
;
Liu, Zunli
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1288-1309
Persistent link: https://www.econbiz.de/10014285994
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