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~isPartOf:"Australasian marketing journal"
~isPartOf:"International journal of services and operations management"
~subject:"Qualitätsmanagement"
~subject:"Relationship marketing"
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Search: subject_exact:"Structural equation model"
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Qualitätsmanagement
Relationship marketing
Structural equation model
24
Strukturgleichungsmodell
24
structural equation modelling
9
Customer satisfaction
8
Kundenzufriedenheit
8
Dienstleistungsqualität
7
Performance measurement
7
Performance-Messung
7
Service quality
7
Lieferkette
6
SEM
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Consumer behaviour
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Konsumentenverhalten
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Partial least squares
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service quality
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Alsaggaf, Mohammed
1
Babu, T. Ramesh
1
Baker, Timothy
1
Collier, David A.
1
Danaher, Tracey
1
Gupta, Samir
1
Jayaraman, Vaidy
1
Jha, Abhishek Kumar
1
Ju, Ki-Jung
1
Konsra, Pooja
1
Krishnamoorthy, V.
1
Li, Xiaoying
1
Lü, Kevin
1
Paranitharan, K. P.
1
Park, Byeonghwa
1
Plewa, Carolin
1
Prakash, N.
1
So, Jing Theng
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Somasundaram, R.
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Australasian marketing journal
International journal of services and operations management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
International journal of productivity and quality management : IJPQM
18
Total quality management & business excellence
13
International journal of production economics
12
International journal of quality & reliability management
12
Journal of strategic marketing
11
International journal of hospitality management
10
Journal of retailing and consumer services
10
Journal of business research : JBR
9
The service industries journal
9
International journal of business excellence
7
Quality management journal : QMJ
7
International journal of business information systems : IJBIS
6
Journal of travel and tourism marketing
6
The journal of services marketing
6
Asia Pacific journal of marketing and logistics
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of production research
5
The TQM journal : the international review of organizational improvement
5
Tourism management : research, policies, practice
5
International journal of business excellence : IJBEX
4
International journal of electronic customer relationship management : IJECRM
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of internet marketing and advertising : IJIMA
4
Journal of business-to-business marketing
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Research journal of business management
4
Administrative Sciences : open access journal
3
Cogent business & management
3
European business review
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services, economics and management
3
Journal of electronic commerce research : JECR
3
Journal of marketing management : MM
3
Journal of operations management
3
The journal of business & industrial marketing
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The journal of product & brand management
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ECONIS (ZBW)
8
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8
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1
An empirical study on apparel retail service quality and its impact on customer loyalty in specialty store
Prakash, N.
;
Somasundaram, R.
;
Krishnamoorthy, V.
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 505-519
Persistent link: https://www.econbiz.de/10011927285
Saved in:
2
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
3
Electronic word-of-mouth in the mobile service sector : the role of service quality and customer emotional response
Alsaggaf, Mohammed
;
Lü, Kevin
;
Li, Xiaoying
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 81-110
Persistent link: https://www.econbiz.de/10012145258
Saved in:
4
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
5
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
6
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
7
What do customers get and give in return for loyalty program membership?
So, Jing Theng
;
Danaher, Tracey
;
Gupta, Samir
- In:
Australasian marketing journal
23
(
2015
)
3
,
pp. 196-206
Persistent link: https://www.econbiz.de/10011383305
Saved in:
8
Exploring organizational culture difference in relationship dyads
Plewa, Carolin
- In:
Australasian marketing journal
17
(
2009
)
1
,
pp. 46-57
Persistent link: https://www.econbiz.de/10003886476
Saved in:
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