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~isPartOf:"Baltic journal of management : BJM"
~isPartOf:"Human performance"
~isPartOf:"Human resource management review"
~isPartOf:"International journal of organizational analysis"
~subject:"Customer service"
~subject:"Organizational behaviour"
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Search: subject_exact:"Schwarmintelligenz"
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Customer service
Organizational behaviour
Intelligence
32
Intelligenz
32
Emotion
18
Emotional intelligence
15
Arbeitsleistung
10
Job performance
10
Personality psychology
10
Persönlichkeitspsychologie
10
Cognition
8
Kognition
8
Führungsstil
6
Leadership style
6
Verhalten in Organisationen
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Arbeitsverhalten
5
Work behaviour
5
Führungskräfte
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Personalauswahl
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Personnel selection
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Kundenservice
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Leadership
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Leistungsmotivation
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Meta-Analyse
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Organisatorischer Wandel
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Al Khoury, Grace
1
Born, Marise Ph.
1
Cheshin, Arik
1
Dhoopar, Aastha
1
Gabriel, Allison S.
1
Giles, David E. A.
1
Giorgi, Gabriele
1
Güler, Murat
1
Kleef, Gerben A. van
1
Kumar, Anil
1
Köksal, Onur
1
Linden, Dimitri van der
1
McCleskey, Jim
1
Moran, Christina M.
1
Paesano, Andrea
1
Papasolomou, Ioanna
1
Pelt, Dirk H. M.
1
Sihag, Priyanka
1
Suhag, Ashok Kumar
1
Thrassou, Alkis
1
Vrontis, Demetris
1
Yates, Russell
1
Çetin, Fatih
1
Şahin, Faruk
1
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Baltic journal of management : BJM
Human performance
Human resource management review
International journal of organizational analysis
Journal of retailing and consumer services
4
Experiencing and managing emotions in the workplace : [contributions to the 2010 International Conference on Emotion and Organizational Life held in Montreal, Canada]/ ed. by Neal M. Ashkanasy ...
3
Journal of management inquiry
3
Cogent business & management
2
Employee relations
2
International journal of hospitality management
2
Journal of business ethics : JOBE
2
Journal of business research : JBR
2
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
2
Journal of service research
2
Journal of service research : JSR
2
Management research review
2
Organization management journal : official journal of the Eastern Academy of Management
2
Pakistan journal of commerce and social sciences
2
Palgrave Studies in Workplace Spirituality and Fulfillment
2
South Asian journal of management : SAJM
2
Academy of Management perspectives : AMP
1
African journal of business and economic research : AJBER
1
African journal of economic and management studies : AJEMS
1
Asia Pacific journal of management
1
Asia-Pacific journal of business administration
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asian journal of business ethics : AJBE
1
Christian Faith Perspectives in Leadership and Business
1
Corporate social irresponsibility : individual behaviors and organizational practices
1
Current perspectives and future directions
1
Economics, management and financial markets
1
Entrepreneurship
1
Entrepreneurship and family business vitality : surviving and flourishing in the long term
1
Global business review
1
Handbook of research on strategy process
1
Human relations
1
Human resource development international : enhancing performance, learning and integrity
1
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
International business and economics research journal
1
International journal of Indian culture and business management : IJICBM
1
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ECONIS (ZBW)
9
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9
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date (oldest first)
1
Proactive personality and job performance during cross-cultural service encounters : a moderated mediation model
Köksal, Onur
;
Güler, Murat
;
Çetin, Fatih
;
Şahin, Faruk
- In:
Baltic journal of management : BJM
18
(
2023
)
2
,
pp. 157-172
Persistent link: https://www.econbiz.de/10014331065
Saved in:
2
Artificial intelligence and creative activities inside organizational behavior
Paesano, Andrea
- In:
International journal of organizational analysis
31
(
2023
)
5
,
pp. 1694-1723
Persistent link: https://www.econbiz.de/10014432051
Saved in:
3
The requisite role of emotional intelligence in customer service in the retail banking sector
Al Khoury, Grace
;
Thrassou, Alkis
;
Papasolomou, Ioanna
; …
- In:
International journal of organizational analysis
31
(
2023
)
7
,
pp. 3315-3347
Persistent link: https://www.econbiz.de/10014432343
Saved in:
4
Organizational resilience and employee performance in COVID-19 pandemic : the mediating effect of emotional intelligence
Dhoopar, Aastha
;
Sihag, Priyanka
;
Kumar, Anil
;
Suhag, …
- In:
International journal of organizational analysis
30
(
2022
)
1
,
pp. 130-155
Persistent link: https://www.econbiz.de/10012887390
Saved in:
5
How emotional intelligence might get you the job : the relationship between trait emotional intelligence and faking on personality tests
Pelt, Dirk H. M.
;
Linden, Dimitri van der
;
Born, Marise Ph.
- In:
Human performance
31
(
2018
)
1
,
pp. 33-54
Persistent link: https://www.econbiz.de/10011966131
Saved in:
6
Enhancing emotional performance and customer service through human resources practices : a systems perspective
Gabriel, Allison S.
;
Cheshin, Arik
;
Moran, Christina M.
; …
- In:
Human resource management review
26
(
2016
)
1
,
pp. 14-24
Persistent link: https://www.econbiz.de/10011429266
Saved in:
7
Enabling educational leaders : qualitatively surveying an organization's culture
Giles, David E. A.
;
Yates, Russell
- In:
International journal of organizational analysis
22
(
2014
)
1
,
pp. 94-106
Persistent link: https://www.econbiz.de/10010350802
Saved in:
8
Emotional intelligence and leadership : a review of the progress, controversy, and criticism
McCleskey, Jim
- In:
International journal of organizational analysis
22
(
2014
)
1
,
pp. 76-93
Persistent link: https://www.econbiz.de/10010351358
Saved in:
9
Organizational emotional intelligence: development of a model
Giorgi, Gabriele
- In:
International journal of organizational analysis
21
(
2013
)
1
,
pp. 4-18
Persistent link: https://www.econbiz.de/10009758458
Saved in:
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