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~isPartOf:"Beiträge zur Controlling-Forschung"
~isPartOf:"Marketing theory"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Looy, Amy van"
~subject:"Definition"
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Beiträge zur Controlling-Forschung
Marketing theory
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Difining business process maturity : a journey towards exellence
Looy, Amy van
;
Backer, Manu de
;
Poels, Geert
- In:
Total quality management & business excellence : an …
22
(
2011
)
11
,
pp. 1119-1137
Persistent link: https://www.econbiz.de/10009411478
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