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~isPartOf:"Benchmarking : an international journal"
~isPartOf:"International journal of services and operations management"
~subject:"Industrie"
~subject:"Total quality management"
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Industrie
Total quality management
Quality management
114
Qualitätsmanagement
114
Dienstleistungsqualität
39
Service quality
39
India
22
Indien
22
Customer satisfaction
21
Kundenzufriedenheit
21
service quality
16
Manufacturing industries
14
Lean Production
13
Lean production
13
Lieferkette
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Performance measurement
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Performance-Messung
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Supply chain
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TQM
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Beziehungsmarketing
9
Business process management
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Gesundheitswesen
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Health care system
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Prozessmanagement
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Relationship marketing
9
Standardisierung
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Standardization
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Dienstleistungssektor
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Gesundheitsversorgung
8
Health care
8
Lean Management
8
Lean management
8
Service industry
8
Six Sigma
8
total quality management
8
AHP approach
7
AHP-Verfahren
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16
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Mathiyazhagan, Maathai K.
2
Alhindi, Sara Ayman
1
Ali, Sadia Samar
1
Alnounou, Reham Tarek
1
Asiri, Rawan Ahmed
1
Babu, T. Ramesh
1
Chauhan, Gaurav
1
Chiarini, Andrea
1
Date, Prasanna A.
1
Digalwar, Abhijeet K.
1
Garg, Dixit
1
Goswami, Susobhan
1
Gupta, Vineet
1
Görçün, Ömer Faruk
1
Harwinder Singh
1
Hassan, Mazharul
1
Hoque, Imranul
1
Hossain, Sheik Muktadir
1
Islam, Syed Anwarul
1
Jagdeep Singh
1
Kaliyan, Mathiyazhagan
1
Kaushik, Mohit
1
Kumar, Mayank
1
Kumar, Naveen
1
Kumar, Raj
1
Kundum, Goutam Kumar
1
Le Thanh Tiep
1
Lepistö, Kari
1
Maalouf, Miguel Malek
1
Majumdar, Jyoti Prakas
1
Manohar, B. Marali
1
Modal, Sandeep
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Ojha, Ravindra
1
Paranitharan, K. P.
1
Saikouk, Tarik
1
Saleh, Farouk
1
Saunila, Minna
1
Shams, Layan Marwan
1
Srivastava, Nishit Kumar
1
Ukko, Juhani
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Benchmarking : an international journal
International journal of services and operations management
The TQM journal : the international review of organizational improvement
90
International journal of productivity and quality management : IJPQM
82
International journal of quality & reliability management
64
International journal of production research
45
International journal of production economics
26
International journal of six sigma and competitive advantage : IJSSCA
26
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
Total quality management & business excellence
23
International journal of process management and benchmarking : IJPMB
17
Benchmarking : an international journal ; BIJ
12
International journal of business excellence
9
International journal of technology, policy and management : IJTPM
9
The international journal of productivity and performance management : IJPPM
9
Quality management journal : QMJ
8
Business process management journal
7
International journal of technology management : IJTM
7
European journal of operational research : EJOR
6
International journal of business excellence : IJBEX
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Journal of industrial engineering and management : JIEM
6
Journal of operations management
6
Cogent business & management
5
IEEE transactions on engineering management : EM
5
International journal of services and operations management : IJSOM
5
The IUP journal of operations management : IJOM
5
International journal of business and systems research
4
International journal of enterprise network management
4
International journal of quality and innovation
4
The international journal of productivity and performance management
4
The journal of applied business research
4
International journal of innovation and technology management
3
International journal of management concepts and philosophy : IJMCP
3
International journal of management practice : IJMP
3
International journal of quality and service sciences
3
Journal of advances in management research : JAMR
3
Measuring business excellence : the journal of organizational performance management
3
Springer eBook Collection
3
SpringerLink / Bücher
3
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ECONIS (ZBW)
16
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1
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
Saved in:
2
Framework for zero-defect manufacturing in Indian industries : voice of the customer
Yadav, Narottam
;
Kaliyan, Mathiyazhagan
;
Saikouk, Tarik
; …
- In:
Benchmarking : an international journal
30
(
2023
)
7
,
pp. 2303-2329
Persistent link: https://www.econbiz.de/10014338599
Saved in:
3
The boosting of the total quality management on corporate green growth in emerging markets : the mediating roles of corporate social responsibility and customer loyalty
Le Thanh Tiep
- In:
Benchmarking : an international journal
30
(
2023
)
9
,
pp. 3554-3589
Persistent link: https://www.econbiz.de/10014502497
Saved in:
4
Improving automated pallet handling procedures at a Saudi milk factory through overall equipment effectiveness
Alnounou, Reham Tarek
;
Asiri, Rawan Ahmed
;
Alhindi, …
- In:
Benchmarking : an international journal
30
(
2023
)
10
,
pp. 3953-3981
Persistent link: https://www.econbiz.de/10014502519
Saved in:
5
Quality intervention, supplier performance and buyer-supplier relationships : evidence from the garment industry
Hoque, Imranul
;
Maalouf, Miguel Malek
- In:
Benchmarking : an international journal
29
(
2022
)
8
,
pp. 2337-2358
Persistent link: https://www.econbiz.de/10013371219
Saved in:
6
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
7
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
8
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
9
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
10
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
Saved in:
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