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~isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Total quality management & business excellence"
~person:"Cândido, Carlos J. F."
~subject:"Quality management"
~subject:"service quality"
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Cândido, Carlos J. F.
Antony, Jiju
20
Cudney, Elizabeth A.
14
Sampaio, Paulo
6
Chiarini, Andrea
5
Edgeman, Rick
5
Gremyr, Ida
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Miguel, Paulo Augusto Cauchick
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Ribeiro, Luiz Henrique Marra da Silva
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Benchmarking : an international journal ; BIJ
Global business and organizational excellence : a review of research & best practices
Total quality management & business excellence
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production economics
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
ISO 9001 maintenance, decertification and recertification : a systematic literature review
Camango, Crispim
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1764-1796
Persistent link: https://www.econbiz.de/10014369726
Saved in:
2
Determinants of expected performance after ISO 9001 certification withdrawal
Cândido, Carlos J. F.
;
Ferreira, Luís M. F. R.
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1691-1717
Persistent link: https://www.econbiz.de/10013482806
Saved in:
3
Why firms lose their ISO 9001 certification : evidence from Portugal
Cândido, Carlos J. F.
;
Coelho, Luís M. S.
;
Peixinho, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 632-651
Persistent link: https://www.econbiz.de/10012440316
Saved in:
4
Firm preparation for ISO 9001 certification : the case of the hotel industry in Portugal
Esgarrancho, Sandra
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
31
(
2020
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10012256574
Saved in:
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